VP, Group Account Director

Detroit, MI - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Job Description:

Merkle is a leading data-driven technology-enabled global performance marketing agency that specializes in the delivery of unique personalized customer experiences across platforms and devices. For more than 30 years Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agencys heritage in data technology and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media customer experience customer relationship management loyalty and enterprise marketing technology drive improved marketing results and competitive advantage.

As a VP Group Account Director you will lead a portfolio of Promotion & Loyalty clients. This is a strategic growth role where you will guide clients toward stronger loyalty better customer value and measurable business impact. You will serve as a player-coach managing your own retained accounts while developing a team of 24 Account Directors. The VP Group Account Director will own client relationship and revenue goals and be responsible for managing and coordinating all client activities with Merkles Client Leadership Client Services Project Management Strategy and Development teams. You will work collaboratively with teams to deliver long-term strategic value and exceptional client service. For this hybrid opportunity you will report into the SVP Client Services.

Responsibilities:

Deliver innovative and strategic solutions that balance client and agency needs working closely with cross-functional partners
Build trusted long-lasting relationships with senior client stakeholders
Deepen client engagement to drive retention translate agency strategy into actionable results-focused plans for your clients.
Lead and mentor your team to foster strong client relationships and outstanding service delivery
Immerse yourself and your team in the clients business: market landscape goals challenges and competitive environment
Use account planning to guide future opportunities allocate resources effectively and drive operational excellence
Understand client commercial frameworks and ensure profitable account management
Identify and expand new revenue opportunities while ensuring high client satisfaction
Oversee forecasting monitor spend and communicate progress clearly

Qualifications:

Bachelors degree
10 years of account management experience including 4 years leading a sales team
Excellent client management presentation negotiation and conflict-resolution skills
Strong leadership organization communication interpersonal and teamwork skills

Theannualbase salary range for this position is $119000-$158750. Placement within the salary range is based on a variety of factors including relevant experience knowledge skills and other factorspermittedby law. Additionally this position is eligible for commission following the terms of the companys plan in effect at the time the commission is earned.

Benefits available with this position include:

Medical vision and dental insurance

Life insurance

Short-term and long-term disability insurance

401k

Flexiblepaidtimeoff

At least 15paid holidays per year

Paid sickand safeleaveand

Paid parental leave.

Dentsu alsocomplieswithapplicable state and local lawsregardingemployee leave benefits including but not limited to providing time offpursuant tothe Colorado Healthy Families and Workplaces Actin accordance withits plans and policies.For more information regarding dentsu benefits please visit .

To begin the application process please click on the Apply button at the top of this job posting. Applications will be reviewed on an ongoing basis and qualified candidates will be contacted fornextsteps.

#LI-CP1 #MERKLE

Location:

New York - 150 E 42nd

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race color national origin sex sexual orientation gender identity age pregnancy childbirth or related medical conditions ancestry physical or mental disability marital status political affiliation religious practices and observances citizenship status genetic information veteran status or any other basis protected under applicable federal state or local law.

Dentsu is committed to providing reasonable accommodation to among others individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us please send an e-mail toby clicking on the link to let usknow the nature of your accommodation request and your contact information. We are here to support you.

Required Experience:

Exec

Job Description:Merkle is a leading data-driven technology-enabled global performance marketing agency that specializes in the delivery of unique personalized customer experiences across platforms and devices. For more than 30 years Fortune 1000 companies and leading nonprofit organizations have par...