Field Engineer 3

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Field Engineer 3
Location (On-site Remote or Hybrid): New York NY (onsite)
Contract Duration: Contract until 02/27/2027
Work Hours: 8-5 M-F

Must have AV Skills in a professional setting

Must Have

AV tech
Desktop/Laptop Repair
Laptop/ Desktop server experience
Windows 10/11

Nice To Have
Customer Facing Service Windows 10/11 skills MAC skills

Job Profile Summary:
Installs repairs and provides technical maintenance for product and component hardware and software mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely effective and seamless service. Schedules services completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Key Responsibilities:

Provides full Audio/Visual support for meetings conferences town halls client presentations.
Takes complete ownership of onsite service activity.
Performs advanced-level maintenance on all products including low-complexity installation activities.
Provides technical feedback on equipment systems and processes to improve overall service delivery.
Familiarity with a variety of Audio Visual system including Room Kits Cisco
Understanding of audio internet power and lighting cables such as XLRs DMXs in connectors Speakon connectors 3.5 connector IEC cat-5 cat-6 true 1 etc .
Proficient with audio DSPs AV switches DIs and AV extenders etc
Identifies and resolves systemic issues within the team.
Proactively supports the needs of other team members providing technical assistance and expertise.
Contributes to improved client services metrics reporting and documentation.
Monitors technical and process issues proactively informing the manager and/or team on offering improvement recommendations.

Key Qualifications:

High School Diploma or GED required
May require technical certification or Associate Degree
Generally 2-4 years experience in area of responsibility.

Job Title: Field Engineer 3 Location (On-site Remote or Hybrid): New York NY (onsite) Contract Duration: Contract until 02/27/2027 Work Hours: 8-5 M-F Must have AV Skills in a professional setting Must Have AV tech Desktop/Laptop Repair Laptop/ Desktop server experience Windows 10/11 Nice T...

Job Title: Field Engineer 3
Location (On-site Remote or Hybrid): New York NY (onsite)
Contract Duration: Contract until 02/27/2027
Work Hours: 8-5 M-F

Must have AV Skills in a professional setting

Must Have

AV tech
Desktop/Laptop Repair
Laptop/ Desktop server experience
Windows 10/11

Nice To Have
Customer Facing Service Windows 10/11 skills MAC skills

Key Responsibilities:

Provides full Audio/Visual support for meetings conferences town halls client presentations.
Takes complete ownership of onsite service activity.
Performs advanced-level maintenance on all products including low-complexity installation activities.
Provides technical feedback on equipment systems and processes to improve overall service delivery.
Familiarity with a variety of Audio Visual system including Room Kits Cisco
Understanding of audio internet power and lighting cables such as XLRs DMXs in connectors Speakon connectors 3.5 connector IEC cat-5 cat-6 true 1 etc .
Proficient with audio DSPs AV switches DIs and AV extenders etc
Identifies and resolves systemic issues within the team.
Proactively supports the needs of other team members providing technical assistance and expertise.
Contributes to improved client services metrics reporting and documentation.
Monitors technical and process issues proactively informing the manager and/or team on offering improvement recommendations.