Order Management Senior Analyst

Join a High-Performance Culture That Drives Innovation and Excellence

At Vertiv we dont just hire talentwe cultivate leaders who drive innovation and engage teams to push the limits of whats possible. As a global leader in critical digital infrastructure we are scaling up to meet the demands of AI data centers and next-gen technologyand we need bold high-performing individuals like YOU to take us to the next level.

Why Vertiv

• High-Performance Culture: We empower you tothink big execute with excellence and deliver impact. Ourperformance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over50 CEO Awards are given annually to recognize top talent moving the needle forward.
• Leadership Without Limits: Leadership at Vertiv goes beyond just titlesits about accountability trust and ownership. Our leadersengage and drive withcollaboration innovation and customer-centric thinking setting the foundation for anaction-focused culture.
• Limitless Growth & Learning: We believe in continuous development. Whether throughrotational programs or high-impact projects youll have the opportunity toexpand your expertise and grow your career.
• A Place for Everyone:Our commitment toinclusion ensures that all employees unique strengths and perspectives are valued.Your voice matters your growth is prioritized and your success is celebrated.

Responsibilities:

• Receive audit and enter customer purchase orders
• Check orders against inventory and forecast
• Work with distributors sales reps and project managers to resolve PO issues
• Create and Issue PO to suppliers
• Shipments Coordination to supplier/factory
• Work with Planning Logistics and IT to resolve order logistics issues
• Communicate order status to distributors sales reps project managers and track to delivery
• Maintain order status/tracking log
• Understand and adhere to customer compliance guidelines
• Complete ad-hoc reporting when requested
• Perform special tasks as needed
• Major KPIs OTD ITO NMI

Background experience required:

• 3 to 5 years Experienced Employees specializing in Customer Service or equivalent
• Factory Order Management Experience
• Excellent verbal and written English skills
• Ability to communicate effectively and professionally by phone or email
• Takes initiative and prioritizes tasks (time management)
• Solid analytical and problem-solving skills (root cause analysis)
• Ability to work accurately with close attention to detail
• Strong interpersonal skills with the ability to work effectively with individuals and groups
• Willingness to adapt to changing business needs and deadlines
• Solid computer skills with knowledge of Microsoft Office Internet and ERP

The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: . . Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Think Big and Execute
• Act With Urgency
• Own It
• Drive Continuous Improvement
• Promote Transparent and Open Communication
• Learn and Seek Out Development
• Foster a Customer-First Mindset
• Lead by Example