Order Management Senior Analyst
Mandaluyong - Philippines
Department:
Job Summary
Join a High-Performance Culture That Drives Innovation and Excellence
At Vertiv we dont just hire talentwe cultivate leaders who drive innovation and engage teams to push the limits of whats possible. As a global leader in critical digital infrastructure we are scaling up to meet the demands of AI data centers and next-gen technologyand we need bold high-performing individuals like YOU to take us to the next level.
Why Vertiv
- High-Performance Culture: We empower you tothink big execute with excellence and deliver impact. Ourperformance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over50 CEO Awards are given annually to recognize top talent moving the needle forward.
- Leadership Without Limits: Leadership at Vertiv goes beyond just titlesits about accountability trust and ownership. Our leadersengage and drive withcollaboration innovation and customer-centric thinking setting the foundation for anaction-focused culture.
- Limitless Growth & Learning: We believe in continuous development. Whether throughrotational programs or high-impact projects youll have the opportunity toexpand your expertise and grow your career.
- A Place for Everyone:Our commitment toinclusion ensures that all employees unique strengths and perspectives are valued.Your voice matters your growth is prioritized and your success is celebrated.
Responsibilities:
- Receive audit and enter customer purchase orders
- Check orders against inventory and forecast
- Work with distributors sales reps and project managers to resolve PO issues
- Create and Issue PO to suppliers
- Shipments Coordination to supplier/factory
- Work with Planning Logistics and IT to resolve order logistics issues
- Communicate order status to distributors sales reps project managers and track to delivery
- Maintain order status/tracking log
- Understand and adhere to customer compliance guidelines
- Complete ad-hoc reporting when requested
- Perform special tasks as needed
- Major KPIs OTD ITO NMI
Background experience required:
- 3 to 5 years Experienced Employees specializing in Customer Service or equivalent
- Factory Order Management Experience
- Excellent verbal and written English skills
- Ability to communicate effectively and professionally by phone or email
- Takes initiative and prioritizes tasks (time management)
- Solid analytical and problem-solving skills (root cause analysis)
- Ability to work accurately with close attention to detail
- Strong interpersonal skills with the ability to work effectively with individuals and groups
- Willingness to adapt to changing business needs and deadlines
- Solid computer skills with knowledge of Microsoft Office Internet and ERP
The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: . . Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Think Big and Execute
- Act With Urgency
- Own It
- Drive Continuous Improvement
- Promote Transparent and Open Communication
- Learn and Seek Out Development
- Foster a Customer-First Mindset
- Lead by Example
Required Experience:
Senior IC
Key Skills
About Company
Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need s ... View more