CRM Architect

ASAR Digital helps mid-market and enterprise customers modernize their SAP landscape with focus speed and clarity. We specialize in:
SAP Cloud ERP & S/4HANA
SAP Customer Experience (CX)
SAP BTP Integrations & AI Foundations

Our mission is to be the most trusted implementation partner for SAP customers embarking on transformation.

We are seeking an experiencedCRM Architectto join our team in ourLisle office. This role will leadSAP Sales Cloud / Service Cloud implementationsfor our clients serving as the solution architect across enterprise CRM programs. The ideal candidate will have strong experience designing and implementingenterprise-grade CRM platformssuch asSAP Salesforce Microsoft Dynamics or similar withSAP experience strongly preferred.

This is afull-time opportunityfor a motivated professional who wants to grow into a broaderleadership rolewhile working on high-impact client engagements.
Travel:Occasional travel to client locations based on project needs

Key Responsibilities

• Lead the architecture design and implementation ofenterprise CRM solutionsfor client engagements.
• Serve as theArchitectforSAP Sales Cloud / Service Cloudimplementation projects.
• Work closely with business stakeholders functional teams and technical teams to define CRM strategy and solution design.
• Translate business requirements into scalable secure and efficient CRM architecture.
• Provide guidance on best practices system design integration approach and overall CRM roadmap.
• Support solution planning estimation architecture reviews and implementation governance.
• Collaborate with client teams during workshops design sessions testing and deployment activities.
• Ensure the CRM solution aligns with business goals user needs and enterprise standards.
• Mentor team members and contribute to building internal CRM and SAP cloud capabilities.

• Minimum5 years of experienceimplementingenterprise-grade CRM platformssuch asSAP Salesforce Microsoft Dynamics or similar.
• Proven experience inCRM solution architectureand large-scale implementation delivery.
• Strong understanding of CRM processes especially insalesandservicefunctions.
• Experience working directly with clients and cross-functional teams in a consulting or implementation environment.
• Ability to lead solution discussions architecture decisions and implementation direction.
• Strong communication stakeholder management and problem-solving skills.

• Hands-on experience withSAP Sales Cloud and/or SAP Service Cloud.
• Prior experience leadingSAP CRM cloud implementationsas an architect or senior solution lead.
• Experience with system integrations enterprise architecture and CRM transformation initiatives.
• Background in consulting or client-facing delivery roles is a plus.

• This role isprimarily based out of our Lisle office.
• Some travel to client locationswill be required depending on project and client needs.
• Growth Opportunity: This position offers an excellent opportunity for someone looking togrow into a leadership rolewhile working on strategic CRM transformation programs for clients.

Ready to become the trusted face of ASAR Digital in the CRM space Apply now!

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