VP, Total Rewards, HR Technology & Operations

Serving the needs of all families with young childrenCarters Inc. is the largest North American apparel retailer exclusively for babies and young children encompassing Carters OshKosh Bgosh Skip*Hop and Little Planet brands. Meaningful work constant learning genuine people and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carters.

HOW YOULL MAKE AN IMPACT:
The Vice President Total Rewards HR Technology & Operations is a senior HR leader responsible for designing executing and continuously improving the companys total rewards strategy HR technology and people analytics ecosystem as well as enterprise performance management and learning & development programs. This role ensures competitive equitable rewards; modern integrated HR systems; and data-driven performance and capability-building processes that enable informed decision-making and business results.

Reporting to the Chief Administrative Officer this leader partners closely with HR Finance IT Legal and business leadership (including the Board of Directors) to align people programs with enterprise strategy and growth objectives.

Total Rewards Strategy & Execution 50%

• Lead the design and governance of total rewards programs including base pay short- and long-term incentives equity benefits retirement and wellness programs.
• Ensure compensation and benefits programs are competitive market-aligned equitable and compliant with applicable laws and regulations.
• Oversee job architecture leveling pay structures and incentive design to support performance career progression and organizational agility.
• Partner with Finance and executive leadership on annual compensation planning incentive funding and rewards-related cost management.
• Deliver executive-ready analytics and insights on pay equity rewards competitiveness and workforce cost drivers.
• Lead the preparation of Compensation & Human Capital Committee materials as key liaison between Management external consultants and the Committee. Participate in quarterly Committee meetings.

HR Technology & People Analytics 30%

• Own the enterprise HR technology and people analytics roadmap including HCM payroll benefits administration performance management learning platforms (LMS/LXP) and analytics and reporting tools.
• Establish a robust people analytics capability that delivers actionable insights on workforce trends performance retention skills and leadership effectiveness.
• Lead vendor selection implementation optimization and ongoing governance of HR systems and analytics platforms.
• Drive automation self-service and data visualization to improve employee manager and executive experience.

HR Operations & Performance Management 20%

• Design and lead the enterprise performance management philosophy processes and tools aligned with company strategy and values.
• Ensure strong linkage between performance outcomes rewards development and succession planning.
• Oversee goal-setting performance reviews calibration and performance improvement practices.
• Use performance data and analytics to inform talent decisions and organizational effectiveness.
• Lead the learning strategy through LinkedIn Learning and leverage learning analytics to assess skill gaps program effectiveness and return on investment.
• Establish efficient standardized and scalable HR processes across the employee lifecycle.
• Ensure compliance with labor laws tax requirements data privacy regulations and internal controls.

WED LOVE TO HEAR FROM YOU IF:
Must have:

• 15 years of progressive HR experience including senior leadership roles spanning total rewards HR technology people analytics performance management and learning & development.
• Demonstrated experience building and scaling people analytics capabilities.
• Strategic and analytical mindset with strong business and financial acumen
• Strong people leadership and cross-functional influence
• Proven ability to influence executive decision-making through data-driven insights.
• Expertise in connecting data performance rewards and development
• Advanced data interpretation storytelling and executive communication skills
• Background leading HR technology implementations (e.g. Workday SAP SuccessFactors Oracle UKG) and analytics/reporting solutions.

Preferred skills and experience:

• Experience with a multi-national retail organization.
• Experience leading HR transformation initiatives.
• Previous experience in Workday.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin genetics disability age veteran status or any other status protected by federal state or local law.