What you will be doing:
- Acts as the key contact for the Room Attendants ensuring information is communicated procedures are in place standards are met and challenges are resolved
- Inspects VIP arrivals and stayovers All Accor Members arrivals and follows up on special VIP and FPC requests
- Performs routine inspections on Room Attendants relating to corporate room standards and provides assistance or support to make necessary corrections
- Handles general inquiries by Room Attendants regarding guest requests and may provide information concerning daily operation of overall housekeeping department.
- Assist the Senior housekeeper with daily duties to ensure efficiency and effectiveness of the housekeeping operation
- Ensures Fairmont standards are met and exceeded
- Other duties as assigned
- Hourly pay rate of $ 25.64 to $29.30
Qualifications :
Your experience and skills include:
- Fluency in English (verbal & written) essential
- High school diploma preferred or equivalent
- Housekeeping environment
- Proven training skills
- Experience with hotel Property Management System Micros-Fidelio desirable
- Proven ability to help motivate change
- Must be proactive with a meticulous eye for detail
- Strong organizational supervisory and communication skills
- Must be able to convey information and ideas clearly
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Must work well in stressful high-pressure situations
- Must be effective at listening to understanding and clarifying the concerns and issues raised by coworkers and guest
- Must be able to perform assigned duties with attention to detail speed accuracy follow-through courtesy cooperativeness and work well with limited supervision
- Impeccable grooming and presentation
Additional Information :
Physical Aspects of Position (include but are not limited to):
- Frequent standing and walking
- Frequent ascending or descending ladders stairs and ramps
- Occasional bending and kneeling
- Occasional carrying and lifting up to 20lbs
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Your team and working environment: Welcome to Canadas Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria British Columbia. This is the best of all worlds where contrast meets distinction opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Contract
What you will be doing: Acts as the key contact for the Room Attendants ensuring information is communicated procedures are in place standards are met and challenges are resolvedInspects VIP arrivals and stayovers All Accor Members arrivals and follows up on special VIP and FPC requestsPerforms rout...
What you will be doing:
- Acts as the key contact for the Room Attendants ensuring information is communicated procedures are in place standards are met and challenges are resolved
- Inspects VIP arrivals and stayovers All Accor Members arrivals and follows up on special VIP and FPC requests
- Performs routine inspections on Room Attendants relating to corporate room standards and provides assistance or support to make necessary corrections
- Handles general inquiries by Room Attendants regarding guest requests and may provide information concerning daily operation of overall housekeeping department.
- Assist the Senior housekeeper with daily duties to ensure efficiency and effectiveness of the housekeeping operation
- Ensures Fairmont standards are met and exceeded
- Other duties as assigned
- Hourly pay rate of $ 25.64 to $29.30
Qualifications :
Your experience and skills include:
- Fluency in English (verbal & written) essential
- High school diploma preferred or equivalent
- Housekeeping environment
- Proven training skills
- Experience with hotel Property Management System Micros-Fidelio desirable
- Proven ability to help motivate change
- Must be proactive with a meticulous eye for detail
- Strong organizational supervisory and communication skills
- Must be able to convey information and ideas clearly
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Must work well in stressful high-pressure situations
- Must be effective at listening to understanding and clarifying the concerns and issues raised by coworkers and guest
- Must be able to perform assigned duties with attention to detail speed accuracy follow-through courtesy cooperativeness and work well with limited supervision
- Impeccable grooming and presentation
Additional Information :
Physical Aspects of Position (include but are not limited to):
- Frequent standing and walking
- Frequent ascending or descending ladders stairs and ramps
- Occasional bending and kneeling
- Occasional carrying and lifting up to 20lbs
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Your team and working environment: Welcome to Canadas Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria British Columbia. This is the best of all worlds where contrast meets distinction opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Contract
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