Evening SupervisorLibrary Access Associate Lydon Library
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Job Location:
Lowell, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
General Summary of Position:
The University Library at UMass Lowell strives to provide excellent library service in a dynamic responsive and inclusive environment. A vital part of theLibrarys Access Servicesteam theEvening Supervisorsupports daily operationsbyparticipatingin building management (includingopening &closingprocedures)studentemployeesupervisionInterlibrary Loan circulation desk functions customer services stacks maintenance and other projects as assigned.
This position works with a high degree of independence during weekend and evening shifts providing customer service and support for a wide range of library services and technology enforcing library policies managing the circulation desk resolving non-routine problems and serving as the primaryresourcefor student employees during evening and weekend Evening Supervisorcontributes to a supportive team environmentand works on projects thatrequire close collaboration with other Access Services staff.
We seek candidates who have a strong customer service orientation outstanding communication skills supervisory experience and good judgment; who like to work both independently and as part of a team; and who areenthusiastic about learning and skill-building in a fast-paced environment.
We want candidates to know that we are committed to helping our colleagues develop professionally throughout their time at UML; wedo not expect all applicants topossessall ofthe preferred qualifications we list here. We welcome applications from people who embrace lifelong learning and are passionate about providing meaningful andequitableaccess to information resources and services to a diverse and engaged community.
Hours for this position are Sunday through Thursday 3 pm 11 pm during the fall and spring semesters; summer hours: Monday through Friday alternating days 9 am 5 pm and 11 am 7 pm. Flexibility around intersession summer and final exam periods may be needed.
Minimum Qualifications (Required):
- Bachelorsdegreewith6 monthsoffull-timeworkexperience in a librarysettingOR1-3 years of work experience in a customer service or public-facing work environment. Part- timeexperience directly relevant to the posting is calculated at 50%.
- Evidence of working effectively with students faculty staff and the community; commitment to providingequitableservice to a diverse population
- Demonstrated critical thinking and independent decision-making skills
- Ability to balance multiple priorities and projects
- Ability to communicate effectively orally and in writing; must be detail-oriented and organized
- Ability to exercise discretion and ensure a high level of confidentiality.
- Ability toestablishand maintain effective working relationships.
- Demonstrated experience with computer software such as Microsoft Office Suite
Preferred Qualifications:
- At least 1 year of academic library experience
- Somesupervisoryexperience
- Experience using library specific systemssuch as OCLCWorldShareorILLiad
Special Instructions to Applicants:
Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.
This is a full-time benefited SEIU 888 Professional Union position Grade P15. Salary anticipated based on range: minimum: $th quartile: $61672 and midpoint: $69126.
Initial review of applications will begin March 23 2026 and continue until the position is filled. However the position may close when an adequate number of qualified applications is received.
Pleaseinclude a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.
Required Experience:
Manager
Key Skills
- Active Directory
- Identity & Access Management
- LDAP
- SAFe
- Assistive Technologies
- Authentication
- Pediatrics Experience
- NVDA
- Sailpoint
- SSH
- SSO
- Oracle
About Company
UMass Lowell, a midsized public research university located north of Boston, offers full- and part-time students bachelor’s, master’s and doctoral degree programs online and on campus.
