Sr. Manager, Operations Program Management, Amazon Leo

As the Sr. Manager TPM in the ProdOps Organization this role leads the Operations Program Management (OPM) team in establishing and scaling and sustaining the LEO Production System (LPS). As the architect of the LEO Production System (LPS) this position leads the transformation of LEOs manufacturing operations from initial production (LRIP) to full rate production and efficiency. The roles primary impact extends beyond traditional program management serving as the driving force behind establishing best-in-class manufacturing facilities that balance quality efficiency and scalability. The OPM team serves as a central pillar of LPS alongside Value Stream Leaders (VSL) and Production Managers driving standardization and continuous improvement across manufacturing operations. This position uniquely combines strategic leadership with hands-on manufacturing expertise and problem solving requiring the ability to identify and implement scalable solutions while maintaining production quality and efficiency.

Core ownership spans three critical dimensions of LEOs manufacturing operations. First the role owns the design and implementation of LPS a comprehensive operating model which establishes the fundamental building blocks of satellite manufacturing excellence for LEO. This includes developing and implementing tiered mechanisms establishing KPIs across multiple facilities creating standardized work practices for 100 production teams and implementing real-time production monitoring systems. Second the position supports each VSL with program management functions; developing roadmaps to enable VSL to deliver their goals while making the right trade-offs across resources coordinating across 300 salaried and 1100 hourly manufacturing FTEs while aligning with 2000 FTEs in supporting organizations. Third the role leads implementation of continuous improvement initiatives that amplify clusters of excellence across manufacturing (implementation of processes adoptions of new technologies scaling people development) and drive operational excellence through data-driven decision making.


Key job responsibilities
The OPM teams central positioning enables it to drive accountability across manufacturing Value Streams while rapidly scaling solutions across production areas. Key responsibilities include:

Developing and implementing roadmaps that support VSL goals.
Establishing and managing KPIs for safety quality delivery and cost performance across VSLs
Driving implementation of continuous improvement processes and technology initiatives across manufacturing operations
Providing comprehensive support for tiered mechanisms process documentation and reporting
Proactively leading RCA and problem-solving activities that are risks to productions
The role directly influences key metrics that define LEOs manufacturing success including production rate achievement quality (DPU FPY) cycle time optimization and labor efficiency (hour to planned rate). Through implementation of LPS and lean principles and mechanisms the position impacts critical business metrics including P&L performance. This role will own and drive a portfolio of roadmaps at the VSL level that collectively exceed $100M annual value to the business by reducing Total Cost per Satellite (TCPU) by improving manufacturing yield rates and overall productivity.


A day in the life
Among the most challenging problems this role must solve is the establishment of standardized repeatable processes in a highly dynamic manufacturing environment. This includes developing mechanisms to reduce variation across production implementing metrics and tools that enable proactive problem identification and advocating for scalable processes that support increased production volumes while maintaining quality standards. The role must also solve complex organizational challenges coordinating across multiple VP organizations to align priorities and resources while maintaining focused execution on immediate production needs. This position requires proven ability to influence organization priorities and technology direction while managing cross-functional communication to ensure all stakeholders are aligned. Success demands balancing strategic vision with tactical excellence driving standardization while maintaining flexibility to address emerging challenges in LEOs dynamic manufacturing environment.
The positions success ultimately enables LEO to achieve its ambitious production targets while maintaining the highest standards of quality and efficiency. Through the successful implementation of LPS and associated mechanisms this role ensures that LEOs manufacturing operations can scale effectively while continuously improving performance and reducing waste. The impact extends beyond tactical process implementation to shaping LEOs manufacturing culture ensuring that principles of operational excellence continuous improvement and data-driven decision-making become embedded in daily operations.
This role requires exceptional strategic thinking balanced with tactical execution capabilities deep understanding of lean manufacturing principles and proven ability to drive change across multiple stakeholder groups. Success demands the ability to navigate complex technical and organizational challenges while maintaining unwavering focus on LEOs mission to provide world-class satellite communication services through efficient scalable manufacturing operations.


About the team
The OPM team endeavors to define the Leo Production System where there is a focus on a structured approach to reduce process variation improve efficiency enable effective problem solving and drive performance with Plan-Do-Check-Act process. This will be defined across three pillars; Standardization Implementation and Adoption.

- Bachelors degree in Engineering (Industrial or Mechanical) Operations Research or related fields
- MBA or 7 years of professional or military experience
- 8 years of manufacturing or manufacturing engineering experience
- 5 years of leading large-scale technical or engineering programs with a proven record of thought leadership business case development realizing customer benefits and successful program completion experience
- Experience leading large-scale technical or engineering programs with a proven record of thought leadership business case development realizing customer benefits and successful program completion
- 6 years of performance metrics process improvement or lean techniques experience
- Experience coordinating projects across organizations that span hundreds or thousands of people
- 4 years of communicating with and presenting to executive and senior audiences experience

- Knowledge of process improvement ideally including Lean Kaizen and Six Sigma
- Experience coaching senior leaders and managers with strong talent assessment skills
- Experience in aviation regulatory compliance

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA BELLEVUE - 179700.00 - 243100.00 USD annually