Sales Enablement Manager

About Reputation

Reputation founded in Silicon Valley in 2013 is the industrys sole platform that uses an AI-powered product stack to help companies measure manage and scale their real-time reputation performance everywhere effectively functioning as a businesss eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner Kleiner Perkins and Marlin Equity Partners driving substantial annual recurring revenue from Global Fortune 1000 companies major automotive OEMs healthcare systems and top property management firms with trust from over 250 partners including Google and Meta. Recognized recently as Americas Greatest Midsized Workplaces by Newsweek which rewards excellence and career development and attracts player-coaches team-oriented collaborators and individuals who value perseverance and hustle.

Your Role at Reputation:

At Reputation weve changed how companies improve customer experience through real-time feedback and AI-powered insights. As we continue to scale globally we are looking for a high-energy service-oriented Sales Enablement Manager to join our team in Liverpool. Reporting directly to the Head of Sales Enablement your mission is to be the ultimate enabler. This isnt just about strategyits about helping aiding and supporting our EMEA sales teams (SDRs AEs and AMs) so they can win. You will be the primary execution layer ensuring our sellers have the right tools training and content at their fingertips to drive foundational change.

How Youll Shape the Experience:

• Your focus is on providing just-in-time support and ensuring our global programs land effectively in the field.

• Support & Execution: Work directly with BDRs AEs and AMs to aid in prospecting deal execution and renewals. Youll join deal reviews and pipeline meetings to identify where you can provide immediate help.

• Onboarding Facilitation: Guide new hires through their 30/60/90-day learning pathways ensuring they feel supported from Day 1 to full productivity.

• Content Delivery: Partner with Marketing and Product to take high-level messaging and turn it into sales-ready assets like battlecards email templates and pitch decks that sellers actually use.

• Training & Coaching: Lead live and virtual workshops role-play sessions and skill refreshers to keep the team sharp.

• Tool Advocacy: Help the team master our tech stack (Seismic Gong Salesforce) by serving as the go-to person for how-to and workflow optimization.

• Feedback Loop: Act as the eyes and ears of the Enablement team in EMEA gathering field feedback to help us iterate on global programs.

The Skills That Set You Apart:

• 5 years of Sales Enablement

• Undergraduate degree preferred; equivalent relevant experience will also be considered

• We need a player-coach mentalitysomeone who values teamwork and isnt afraid to roll up their sleeves.

• Execution Focus: A track record of taking ambiguous directives and turning them into practical usable tools for sales reps.

• Communication: Exceptional verbal and written skills; you can explain complex product updates in a way that is clear and concise for a seller.

• Tech Savvy: Familiarity with modern GTM tools (LMS CMS CRM) and an interest in leveraging AI to improve seller productivity.

• Adaptability: You thrive in fast-paced high-growth environments and are comfortable managing multiple priorities while staying organized.

• Organization: Highly organized detail-oriented and able to manage multiple high-priority projects in a fast-paced environment.

Where Youll Connect & Collaborate:

Your main HQ is our Liverpool office but we know great work can happen anywhere. Youll have the flexibility of a hybrid schedule joining us in person on Tuesdays and Wednesdays (subject to change) and working from home the rest of the week.

Our Benefits & Perks

We believe our people deserve to feel supported valued and rewarded both in and out of work. Thats why we offer a generous and thoughtfully designed benefits package including:

• Fully funded private medical insurance for you and your family we cover 100% of the premium so you can focus on what matters most: your health and wellbeing.

• Life insurance at 4x your annual salary giving extra peace of mind for you and your loved ones.

• Company-funded Medicash cash plan for employees and dependent children.

• Employee Assistance Programme (EAP) confidential mental health wellbeing and practical support whenever you need it.

• 21 days paid annual leave plus all UK bank holidays and on top of that enjoy 6 additional company-wide Extended Company Holidays each year dedicated wellness days where the entire Office switches off together to rest reset and prioritise wellbeing.

• Cycle to Work Home & Tech Schemes saving you up to 8% on products while spreading the cost interest-free over 12 months.

• Pension scheme with Scottish Widows via salary sacrifice

• Employee Resource Groups (ERGs) that foster connection belonging and shared experiences

• Free on-site car parking at our Liverpool office.

• Free snacks and drinks to keep you fueled throughout the day plus 15 towards lunch on core days via Deliveroo when working from the office.

• Gym membership reimbursement up to 20 per month to support your physical wellbeing.

• Opportunities to get involved in giveback and cultural activities helping you make a positive impact beyond your day-to-day role.

• Mortgage Advice Service access to a team of over 70 dedicated experts in getting you the best deal on your mortgage with no brokerage fees.

We are proud to be an equal opportunity employer and strongly value diversity within our company. We are committed to ensuring a workplace free from discrimination where everyone is treated fairly regardless of race religion ethnicity gender sexual orientation age marital status disability or any other protected characteristic. We believe that diverse perspectives foster innovation and contribute to our shared success and we welcome all individuals to join us in creating an inclusive environment.

To learn more about how we handle the personal data of applicants visit ourCandidate Privacy Notice.

Applicants only - No 3rd party agency candidates.