HR Business Partner Customer Services

Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
As an HR Business Partner - Customer Services at Thermo Fisher Scientific you will play a vital role in supporting our mission to enable customers to make the world healthier cleaner and this position you will partner with managers and HR Centers of Excellence to implement talent initiatives and support a high-performing culture across the organization. You will provide comprehensive HR support spanning talent acquisition employee relations performance management and organizational development. Working in a collaborative environment youll have the opportunity to contribute to positive change while developing your HR expertise with an industry leader.

Key focus areas include managing employee relations to enhance workforce performance implementing talent management strategies supporting organizational change initiatives and ensuring compliance with employment laws and regulations. You will serve as a trusted advisor to leaders and employees alike providing guidance on HR policies talent development and engagement programs that align with our values of Integrity Intensity Innovation and Involvement.

REQUIREMENTS:
Bachelors Degree plus 3 years of HR Generalist experience in BPO set up
Preferred Fields of Study: Human Resources Business Psychology or related field
Professional HR certifications desirable (PHR SHRM-CP or equivalent)
Strong knowledge of employment laws regulations and HR best practices
Excellent interpersonal and communication skills with demonstrated ability to work effectively at all organizational levels
Advanced proficiency in Microsoft Office suite (Word Excel PowerPoint Outlook)
Experience with HRIS systems (Workday SuccessFactors or similar platforms)
Demonstrated experience in employee relations performance management and talent development
Ability to maintain strict confidentiality and exercise sound judgment
Strong analytical and problem-solving capabilities
Project management skills with ability to manage multiple priorities
Self-directed with focus on results
Fluency in English required
Experience in change management and organizational development
Demonstrated ability to work effectively in a matrix environment
Strong commitment to diversity equity and inclusion initiatives