Client Service Coordinator
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Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
Customer Communication
- Answer incoming client calls and emails
- Respond to service inquiries and provide basic pricing information
- Schedule pool services including maintenance openings repairs and inspections
- Follow up with clients regarding appointments and service updates
- Manage the daily service schedule for technicians
- Coordinate appointments to ensure efficient routes and coverage
- Adjust schedules when weather or service needs change
- Support the team in maintaining organized service record
- Ensure customers receive prompt and professional communication
- Address questions and service requests in a helpful manner
- Help identify opportunities for additional services when appropriate
- Assist in maintaining high customer satisfaction
- Friendly and professional on the phone
- Highly organized and detail-oriented
- Comfortable using scheduling software and basic office tools
- Able to multitask in a fast-paced environment
- Reliable and proactive in solving problems
- Customer service or administrative experience
- Scheduling or dispatch experience in a service business (HVAC landscaping pool service etc.)
- Experience with CRM or scheduling systems
- Competitive hourly pay
- Performance bonus opportunities
- Training and support
- Opportunity to grow with a rapidly expanding local business
- Growing service company with strong local reputation
- Positive team environment
- Opportunity to grow as the business expands
- Be part of a company focused on quality and professionalism
Pool Scouts is a professional take on the pool service industry setting the new standard for excellent customer service.
Our pool technicians or Scouts as we like to call them are a group of motivated dynamic individuals who believe that quality service is built on reliability and customer confidence. We go the extra distance to ensure that we provide professional pool technicians our clients can trust. Our ideal Scout has a fun and positive attitude with a willingness to learn - no previous pool experience required. Not to mention you basically get paid to work out as youll be spending so much time outside!
Do you want to serve your local community and have a great time doing it If so Pool Scouts could be your perfect opportunity.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee and not to Pool Scouts Corporate.
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
Pool Scouts is your go-to source for a perfect pool. Our trained experts provide the best pool cleaning & maintenance services. Call us at 844-775-2742!
