Quality Improvement Project Manager

PRIMARY POSITION RESPONSIBILITIES

The Quality Improvement Project Manager incorporating the principles of Quality Assurance and Performance Improvement (QAPI) manages key organization projects designed to support the improvement and sustainability of various quality metrics including but not limited to health inspection scores quality measures quality reporting program measures and valued-based purchasing program measures. Project management responsibilities include the coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects. Set deadlines assign responsibilities and monitor and summarize progress of project. Prepare reports for upper management regarding status of project. Positively contribute to the philosophy and goals of the organization i.e. mission values and a person-centered approach.

Required: Bachelors Degree in healthcare and/or business-related fields of study or equivalent work experience. Masters preferred.

This is a hybrid position

POSITION RESPONSIBILITIES:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time within scope and within budget
• Incorporate organizations QAPI policies and practices into all project activities.
• Assist in the definition of project scope and objectives involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope project schedule and project costs using appropriate verification avenues
• Measure project performance using appropriate tools and techniques
• Prepare periodic reports and presentations for various stakeholders
• Report barriers and variance to supervisor as needed
• Promote positive relationships with all stakeholders
• Assess for potential or actual risks and implement proactive mitigation efforts
• Establish and maintain positive working relationships with third parties/vendors as appropriate
• Create and maintain comprehensive project documentation
• Meet with supervisor or designee(s) to garner objectives of assigned projects and clarify specific requirements of each project
• Delegate project tasks based on target group(s) or location(s) individual/group strengths skill sets and experience levels
• Consult credible resources and/or content experts to acquire functional knowledge needed to effectively manage projects
• Track project performance specifically to analyze the successful completion of short and long-term goals
• Meet budgetary objectives and adjust project constraints based on financial analysis
• Develop comprehensive project plans to be shared with supervisor as well as other organization executives and staff members
• Communicate and collaborate closely with Health Operations Consultants to assure alignment of project activities with facilities overall operational goals and objective
• Develop spreadsheets diagrams and process maps to document activities and progress
• Use and continually develop leadership skills
• Perform other duties as assigned

SAFETY AND SANITATION

• Follow established standard and safety precautions in the performance of all duties.
• Report to the Director of Plant Operations or Supervisor any hazardous condition or equipment immediately.
• Participate in all mandatory in-services.

RESIDENTS RIGHTS

Ensure that you treat all residents fairly and with kindness dignity and respect. Review the resident rights completely some rights include but are not limited to the following:

• The right to participate in care decisions and address residents by their name of choice.
• Ensure that all nursing care is provided with privacy so be sure to knock before entering the residents room.
• The right to the doctor of ones choice.

KNOWLEDGE SKILLS AND ABILITY

• Bachelors Degree in healthcare and/or business-related fields of study or equivalent work experience. Masters preferred.
• Working knowledge of CMSs Minimum Data Set (MDS) and Maines Residential Care Assessment
• Working knowledge of Medicare and MaineCare long-term care regulations and public reporting technical users guides i.e. Five Star Rating Quality Reporting (QRP) Quality Measures (QM) and Value-Based Purchasing Program (VBP).
• Proven working experience in project management
• Demonstrated ability to manage databases and generate polished reports and presentations
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Must possess the ability to deal tactfully with personnel residents family members visitors and the general public.
• Must possess the ability and willingness to work harmoniously with professional and support personnel.
• Must be willing to seek out new methods and principals and be willing to incorporate them into existing practices.
• Strong working knowledge of Microsoft Office and electronic medical record formats
• Access to and working knowledge of Internet Quality Improvement Evaluation System (iQEIS) and AHCAs TrendTracker
• Ability to operate basic office machines and computer software