Shift Supervisor Retail Ops

Why Ballys

Ballys Corporation is a global casino-entertainment company with a growing omni-channel presence currently owning and managing 15 casinos across 10 states a golf course in New York a horse racetrack in Colorado and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle UK further expands its international footprint and enhances its diverse entertainment offerings. It also owns Ballys Interactive International formerly Gamesys Group a leading global interactive gaming operator Bally Bet a first-in-class sports betting platform and Bally Casino a growing iCasino platform.

With 10600 employees the Companys casino operations include approximately 15300 slot machines 580 table games and 3800 hotel rooms. Ballys also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (Queen) the above portfolio is expected to be supplemented with four additional casinos across three states one of which will be an additional state that expands Ballys jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees and operations that currently include approximately 2400 slot machines 50 table games and 150 hotel rooms to the Ballys portfolio. Ballys will also become the successor of Queens significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role:

Oversees the daily operations of the assigned retail stores specifically managing Associate performance and customer service. Working alongside your coworkers to reach all your goals as one team.

Responsibilities:

• Liaises with HR department on all performance appraisals disciplinary action and payroll issues.
• Responsible for interviewing all new hires and maintaining employee files.
• Coaches and motivates Leads and Associates in meeting performance standards: focusing on merchandising selling techniques and excellent guest service.
• Ensures employees are informed of all procedural changes and upcoming events.
• Maintains a high level of visibility on the sales floor.
• Ensures compliance with applicable company policies and procedures by enforcing same within department.
• Monitors stock reports and addresses discrepancies in a timely manner.
• Works with Leads to ensure visual standards are maintained.
• Helps to maintain the integrity of the inventory and adopts procedures to minimize shrink.
• Generates all store to store and property to property transfers.
• Audits Jewelry Store on a regular basis.

Other Duties as assigned

Qualifications:

Strong verbal and written communication skills required.
Working knowledge of computers preferred.

Whats in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical dental and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Let Ballys Bet on You We cant wait to meet you!

Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE.

Required Experience:

Manager