Events Office Student Employee 2627

Expected hours of work per week: 10-15

Work Location & Hours:

Carter Hall 134 is home base; specific duties may be located around campus at various event locations; hours may depend upon events schedule

Qualifications for Position:

• Model healthy relationships personal habits and a positive attitude
• Organizational skills and attention to detail
• Flexible schedule required
• Ability to problem-solve
• Ability to communicate effectively with a variety of people (good customer service skills)

Expected Duties and Responsibilities:

• Greet guests pleasantly and enthusiastically using their name when possible
• Answer all incoming calls in-person inquiries and general questions about campus events facilities and outlet hours of operation
• Assist in the setup and breakdown of campus events including assembling/disassembling pipe & drape clothing and skirting tables setting chairs washing linens folding linens etc.
• Complete various office tasks such as making photocopies or delivering items to other departments
• Be available to work or assist with major campus events such as Convocation Homecoming SneakPeak events Commencement planning and others
• Cross-train and assist other areas of Business Operations (Mailroom Tuck Shoppe) as needed
• Graciously handle and follow up on all concierge requests
• Effectively communicate verbally and in writing with coworkers supervisors other departments and guests
• Stock distribute and manage amenity and supplies inventories
• Report any observed maintenance or security concerns during events
• Understand and adhere to all safety and emergency response procedures
• Attend regular meetings with supervisors and other management as required
• Complete any special projects duties or tasks as assigned

Resume skills development (NACE Competencies required by employers) to be developed

• Career & Self-Development by observing and practicing extraordinary hospitality skills.
• Communication in the form of working with clients to find out their needs and sharing those with each department involved in carrying out the event.
• Critical Thinking in the form of by proactively anticipating needs and prioritizing action steps.
• Global Literacy is displayed by demonstrating flexibility by adapting to diverse environments.
• Leadership through using innovative thinking to go beyond traditional methods.
• Professionalism by showing a high level of dedication toward doing a good job.
• Teamwork including collaboration with others to achieve common goals.
• Technology through the use of graphic design to promote events.

Work Habits (with the alignment of Core Values):

The College asks from its staff members the following fundamental work habits:

The College asks the following fundamental work habits from its staff members:

• Do good work. Approach all tasks with diligence faithfulness and a spirit of service. (Service Diligence Faithfulness)
• Take ownership of your responsibilities. Demonstrate initiative resourcefulness and creativity in completing assigned duties. (Selflessness Diligence Resourcefulness Enterprising Creative)
• Be punctual and dependable. Arrive on time and prepared for scheduled shifts and events. (Service Diligence Integrity Faithfulness)
• Dress professionally and appropriately. Maintain a professional appearance that reflects the values of the College and the expectations of the role. (Humility)
• Offer suggestions when appropriate. Contribute ideas that may improve operations events or guest experiences. (Resourcefulness Enterprising Creative)Communicate openly and honestly. Seek to resolve conflicts in accordance with the scriptural patterns outlined in the Staff Manual including the policies on Fair Treatment and the Grievance and Appeals Procedure. (Integrity Faithfulness)
• Participate in the life of the campus community. Attend chapel services at least once per week on average. (Integrity Faithfulness)

Competencies:

• Career & Self-Development: Demonstrates a willingness to learn grow and develop professional skills through hands-on event and hospitality experience.
• Communication: Communicates clearly and professionally with clients coworkers supervisors and campus guests both verbally and in writing.
• Critical Thinking: Identifies needs anticipates potential challenges and develops practical solutions in a fast-paced event environment.
• Global & Cultural Awareness: Demonstrates flexibility and respect when working with individuals from diverse backgrounds and environments.
• Leadership: Takes initiative contributes ideas and supports the success of campus events through proactive engagement.
• Professionalism: Maintains a positive attitude reliability and a strong work ethic while representing the Conference & Events Office.
• Teamwork: Collaborates effectively with coworkers and other campus departments to accomplish shared event goals.
• Technology: Utilizes office software communication tools and basic design platforms to assist with event planning coordination and promotion.

Work Environment:

This position operates in a professional office environment with Carter Hall 134 serving as the primary workspace. However much of the work will also take place across campus at various event locations. The role regularly uses standard office equipment such as computers phones and printers. Event-related responsibilities may require working in a variety of campus settings including indoor and outdoor spaces and may involve occasional evening or weekend hours depending on the campus events schedule.

Physical Demands:

This position requires occasional physical activity associated with event setup and operations. Duties may include lifting and moving items weighing approximately 2550 pounds such as tables chairs linens and event equipment. The role may also require standing and walking for extended periods of time including moving between event locations across campus. Bending carrying pushing and pulling equipment or event materials may also be required during event setup and breakdown.