Caring For the Community You Love

Choose a career to make a difference in peoples lives every day choose Fisher-Titus!

Perks of working at Fisher-Titus:

• Hours of Work- Day shift
• Comprehensive Benefits Package- Medical & Dental coverage 401K match paid time off tuition assistance and more!
• Shift Weekend & PRN differential

About Fisher-Titus:

Fisher-Titus proudly serves the greater Huron County areas 70000-plus residents by providing a full continuum of health and wellness care from heart and cancer care to outpatient services such as lab imaging and physical rehabilitation.

Vision: Be the first choice for healthcare and employment within our community

Mission: Deliver compassionate and convenient care to the highest level of excellence that promotes lifelong health and wellness for our community

General Summary:

Under the direction of the Senior Director Clinical Services the Manager Intensive Care and Medical Surgical Services assures service development personnel management and resource allocation and management controls in order to ensure consistent high-quality patient care in the ICU and inpatient medical surgical Departments.

Education Licensure Registration and Experience:

BS in Nursing Preferred

MS preferred

Five years of progressive management responsibility is desired

Current registration as an RN in state of Ohio (or eligibility to do so)

Knowledge of human resource management program development fiscal management skills and familiarity with regulatory and accrediting agency standards preferred

ACLS PALS preferred

Ability to mentor and coach staff in a way that will foster independent thinking and flexibility.

Ability to manage multiple priorities and projects simultaneously. Flexibility and organizational skills essential.

Ability to work effectively and efficiently under tight deadlines.

Significant demand to manage multiple jobs at one time. Ability to manage stress and critical decisions.

Essential Functions:

Defines standards of ICU and Inpatient Nursing departments that include the development implementation and evaluation of ongoing service programs that ensure quality nursing and patient care programs consistent with the hospital mission.

Maintains nursing operations by initiating coordinating and enforcing program operational and personnel policies and procedures.

Maintains nursing guidelines by writing and updating policies and procedures.

Maintains department records reports and statistics and performs (or delegates) related duties; e.g. patient medical records and all related documents administrative reports supply and equipment inventories department costs and other budgetary information and personnel and other office files.

Investigates new techniques practices equipment and products.

Directs and supervises maintenance of department facilities equipment supplies and areas and ensures compliance with established standards and regulatory requirements.

Monitors compliance with regulatory accrediting and hospital policy for patient services and personnel safety.

Oversees the ICU and inpatient nursing department PI program which monitors and evaluates critical aspects of care.

Actively participates in service departmental and hospital wide committees as assigned providing ongoing communication.

Manages compliance with regulatory accrediting and hospital policy for patient services environment and personnel safety.

Achieves financial objectives by preparing an annual budget scheduling expenditures analyzing variances and initiating corrective actions.

Accurately identifies real/potential problems affecting the service line and implements solutions with follow through and communication.

Provides coaching to direct reports providing feedback counseling constructive critique of work facilitating the development of their problem solving and decision-making skills and documenting their job performance and results annually.

Follows progressive disciplinary action process (or oversees subordinates in doing so) in order to maintain productivity and/or performance standards.

Interprets/represents the practice and role of the Nursing Department to allied healthcare professionals and physicians effectively.

Maintains a cooperative relationship among healthcare teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and participating in professional societies.

Performs other tasks and duties as assigned.

Working Conditions:

Stand/Walk 6-8 hrs

Sit 1-2 hrs

Bend 1/3 or more of time

Squat 1/3 or more of time

Climb up to 1/3 of time
Reach 1/3 or more of time

Lift - 1/3 or more of time

Carry 1/3 or more of time

Push 1/3 or more of time

Pull 1/3 or more of time

Right Hand - Precise Motor Function (Or Fine Manipulation)

Left Hand - Precise Motor Function (Or Fine Manipulation)

Right Foot - Gross Motor Function

Left Foot - Gross Motor Function

Up to 25 pounds 1/3 or more of the time
Body Fluid Exposure - Yes

Standards of Employment:

Attends all mandatory education programs and can describe his or her responsibilities related to general safety and regulatory compliance.

Appearance is professional neat clean and appropriate for the work environment. Wears proper photoidentification badge while on duty.

Maintains confidentiality of all hospital and patient information at all times as observed by peers and management.

Attends monthly staff meetings and participates in monthly rounding process with manager to assure effective and timely two-way communications.

Participates in and completes required department specific education and training programs and can describe his or her responsibilities related to department safety and specific job-related hazards.

Follows safety and security policies including exposure control plans/blood borne and airborne pathogens.

Core Requirements:

Supports the mission vision and CARES values of Fisher Titus.

Is knowledgeable of patient rights and ensures an atmosphere which allows for the privacy dignity and well-being of all patients in a safe secure environment.

Supports cooperates with and implements specific procedures and programs for:

1. Safety including universal precautions and safe work practices established fire/safety/disaster plans risk management and security report and/or correct unsafe working conditions equipment repair and maintenance needs.

1. Confidentiality of all data including patient employee and operations data.

1. Quality Assurance and compliance with all regulatory requirements.

1. Compliance with current law and policy to provide a work environment free from sexual harassment and all illegal and discriminatory behavior.

Key Service Behavior:

Communicates with Compassion - Every patient Every time

• Engages in active listening skills
• Utilizes the AIDET communication tool
• Uses key words at key times
• Utilizes HEART service recovery techniques

Demonstrates Service Etiquette - Every patient Every time

• Smiles and greets patients using the 10/5 rule
• Demonstrates a calm positive attitude through tone and body language
• Ensures patient privacy and promotes a healing environment
• Adjusts approach to respect the diversity of patients
• Assesses and manages patients expectations of care

Commitment to Safety - Every patient Every time

• Follows established safety guidelines to reduce risk of adverse event through early recognition
• Commits to the Culture of Safety; If you see something say something

Delivering High Quality Care - Every patient Every time

• Commits to efficient effective and purposeful work and delivery of care
• Engages in practices that will continually improve processes

Leadership Competencies:

• Emotional Intelligence

• Ability to grow and adapt

• Accountability

• Communication

• Leading and developing others

• Building relationships

• Business acumen and organizational finances (with emphasis on using available analytics tools and financial reporting to understand and effectively manage department operations)

• Strategy and implementation

• Managing change

Required Experience:

Manager