Specialty Practice Coord
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Job Location:
Knoxville, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Overview
Specialty Practice Coordinator Cardiology Associates of East Tennessee
Full Time 80 Hours Per Pay Period Day Shift
Covenant Medical Group Overview:
Position Summary:
The Specialty Practice Coordinator coordinates the on-call schedule for the Physicians and Advanced Practice Providers (APP). Responsibilities include creation and communication of on-call obligations tracking of Combined Time Off (CTO) coordination of outreach clinic schedules and support of other front desk duties as necessary.
Responsibilities
- Develops the on-call schedule for participating Physicians and APPs while maintaining equitable distribution of call rotations for a minimum of a rolling six (6) months.
- Manages on-line call platform Lightning Bolt and acts as IT Liaison for afterhours call service with Lightning Bolt.
- Acts as IT Liaison for the development and maintenance of the eCare templates for Physicians and APPs.
- Tracks and monitors Physician and APP CTO balances and notifies all parties of any changes made to the call schedule to accommodate approved time off requests.
- Collaborates with Physicians APPs and their care team members as part of the team based approach to overall patient care.
- Participates regularly in monthly staff meetings and periodically in Physician and APP meetings.
- Collaborates with APPs when rearranging coverage for consult shifts.
- Responsible for communicating on-call schedules and rosters when necessary to all parties involved.
- Maintains afterhours call service database for on-call schedule.
- Cross-trains in all duties related to scheduling registration verification and pre-certification to support all aspects of front desk clerical duties.
- Cross-trains on Hospital Desk duties; receives and transfers calls from Hospital and notifies on-call Physician and/or APP of consults.
- Interacts with Physicians APPs staff and patients professionally and courteously and in alignment with AIDET fundamentals.
- Follows policies procedures and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives and participates in quality improvement initiatives as requested.
- Performs other duties as assigned.
Qualifications
Minimum Education:
None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge skill and ability needed to perform the essential tasks of the job typically such as would be equivalent to an Associates degree. Preference may be given to individuals possessing an Associates degree in a directly-related field from an accredited college or university.
Minimum Experience:
Three (3) years of medical office hospital or leadership experience. Cardiology experience preferred. Requires basic understanding of general medical office procedures and basic understanding of medical terminology. Requires effective human relations and communication skills.
Licensure Requirement:
None
Key Skills
- Practice Management
- Veterinary Experience
- Enterprise Architecture
- Office Manager Experience
- Enterprise Software
- Healthcare Management
- IaaS
- TOGAF
- Medical office experience
- Conflict Management
- COBIT
- Customer relationship management
About Company
Covenant Health is the top-performing healthcare network in East Tennessee. Our experienced staff is ready to support your medical needs.
