Team Member Lead Grocery

POSITION SUMMARY

Customer Service at Peoples Food Co-op is our primary focus! A Lead Clerk in our Grocery Department will assist with product ordering production task list preparation assistance in inventory control and record keeping in addition to all the duties of the clerks and production workers. The Lead Clerk assists with maintenance training sales ordering receiving preparation stocking and display of all products in the department. The Lead Clerk assists with the daily operations of the department including training new staff prioritization of tasks and delegation of tasks.

POSITION RESPONSIBILITIES

• Communicate with department manager about daily activities needs and challenges
• Report performance issues to department manager in a way that is immediate respectful and consistent
• Communicate effectively and respectfully with all staff to create a positive work environment
• Assist department manager with ordering receiving and pricing of products
• Be able to correct errors and troubleshoot potential problems within the department
• Assist in training department staff
• Ensure all department staff are aware of any changes in policies and procedures for the department
• Ensure department staff promptly and courteously answer phones and handle requests in a professional and appropriate manner.
• Maintain knowledge of products and presentation methods techniques and quality standards
• Ensure department cases and prep areas are clean
• Receive product deliveries; ensuring order and invoice are accurate and ensure product quality
• Prepare case and other meat department items as needed
• Maintain back stock areas according to department standards
• Demonstrate full awareness of current promotional events for the department
• Comply with and reinforce all food safety sanitation and safety regulations/guidelines/procedures and programs according to company local state and federal health code regulations; identify unsafe conditions and notify store management.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products loading/unloading heavy items and helping them to retrieve out of reach items.

PFC offers benefits that include: medical (if working 30 or more hours per week) dental vision life products short-term disability and ancillary products in addition to a 401(k) retirement plan with employer match and a 20% staff discount.

Peoples Food Coop complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process please contact Human Resources at Ext. 3007 or email

Peoples Food Coop has been and will continue to be an equal opportunity employer and o takes steps to assure that recruitment hiring assignment promotion compensation and all other personnel decisions are made and administered without regard to race religion color national origin citizenship sex sexual orientation gender identity gender expression veteran status age mental or physical disability genetic information or any other protected class.

REQUIREMENTS

• Minimum of one (1) year experience in a grocery department preferred
• Previous experience with ordering and inventory control
• Strong organizational skills
• Keen attention to detail safety and customer needs
• Strong communication and listening skills
• Ability to work well with others in a cooperative environment where teamwork and constant communication is essential

PHYSICAL DEMANDS

• Must be able to lift 50 lbs.
• Required frequently: standing walking kneeling squatting bending and reaching. Also cutting using a knife or box cutter.
• Required occasionally: using the baler trash compactor