The Cape Town EDITION V&A Waterfront
Opening in 2026 The Cape Town EDITION will introduce contemporary luxury lifestyle hospitality to the iconic V&A Waterfront. Located on Quay 7 the hotel will feature 142 guestrooms including six serviced apartments and will operate under an international management agreement.
Developed through the partnership between Marriott International and legendary hotelier Ian Schrager EDITION Hotels are defined by refined design deeply personalised service and vibrant social energyeach property reflecting the culture and creative spirit of its destination.
The Cape Town EDITION is poised to become one of the citys most influential culinary social and lifestyle destinations.
Job Summary
The Executive Housekeeper manages all housekeeping operations to ensure guest rooms public areas and employee spaces are impeccably clean well maintained and aligned with EDITION brand standards. This role leads the housekeeping team oversees daily shift operations drives guest and employee satisfaction and supports the departments financial performance. Regular inspections followup and continuous improvement are key components of the role.
Candidate Profile
Education and Experience
High school diploma or GED; 3 years experience in housekeeping or a related area
OR
2year degree in Hospitality Hotel & Restaurant Management Business Administration or related field; 3 years experience in housekeeping or a related area
Core Work Activities
Managing Housekeeping Operations and Budgets
Ensures compliance with all housekeeping policies procedures and brand standards
Reviews staffing levels to meet service operational and financial goals
Prepares daily room assignments and ensures adequate supply levels
Leads an effective inspection program for guestrooms and public areas
Ensures employees have proper tools equipment and uniforms
Communicates areas requiring attention and follows up on corrective actions
Oversees daily shift operations and participates in departmental meetings
Conducting Human Resources Activities
Trains new room attendants and provides ongoing coaching
Builds open collaborative relationships with employees
Schedules staff based on business needs and monitors attendance
Ensures employees understand expectations and performance standards
Administers policies fairly and consistently including disciplinary procedures
Observes service behaviours and provides feedback
Supports employee recognition and engagement initiatives
Participates in interviewing and hiring team members
Ensuring Exceptional Customer Service
Sets a positive example for guest interaction and service delivery
Supports action plans to improve guest satisfaction
Empowers employees to resolve guest concerns
Responds to guest issues promptly and professionally
Reinforces guest satisfaction as a departmental priority
Additional Information
Fulltime onsite role based at The Cape Town EDITION V&A Waterfront.
Candidates must have the legal right to work in South Africa.
Preference may be given to candidates who support Employment Equity objectives.
At Marriott International we are committed to being an equal opportunity employer. We value the diverse backgrounds cultures and experiences of our associates and do not discriminate on any protected basis including disability or v
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more