IT Senior Manager Mayo Collaborative Services Lab Infrastructure

This is a limited tenure position with an anticipated end date of June 1 2027

The Senior Manager of IT Infrastructure will be responsible for the design implementation and operational leadership of infrastructure services supporting a new stand-alone laboratory and company wholly owned by Mayo Collaborative Services (MCS). This role plays a key part in building IT capabilities in a new company operating independently while remaining aligned with Mayo governance security and quality standards during the build and early operational phases.

Reporting to the IT Director the Senior Manager has primary accountability for infrastructure services delivered through managed service provider relationships including network hosting cloud platforms end-user computing and foundational security services. The role ensures infrastructure reliability performance scalability and compliance required to support laboratory operations business continuity and future growth.

Working closely with the IT Director laboratory leadership cybersecurity and Mayo Collaborative Services technology partners the Senior Manager will help establish and mature infrastructure operating practices including monitoring incident response change management disaster recovery and capacity planning. The role requires strong operational leadership vendor management expertise and experience supporting highly available mission-critical systems in regulated environments.

This position is a limited-tenure role intended to support the formation launch and stabilization of the new company and laboratory. As the organization matures the role is expected to transition to a permanent infrastructure leadership position within a separate company operating independently from Mayo Collaborative Services.

The ideal candidate will have experience leading infrastructure services in laboratory healthcare life sciences or similarly regulated environments with the ability to operate independently while remaining aligned with a broader enterprise governance security and compliance framework.

This position is not eligible for sponsorship/we will not sponsor or transfer a visa for this position. Also Mayo Clinic DOES NOT participate in the F1-STEM OPT extension program.

Bachelors degree in Information Technology Business Design Healthcare Administration or a related field. Minimum of 8 years of progressive leadership experience in digital product technology operations service delivery or equivalent roles. Demonstrated experience managing teams influencing strategy and implementing complex organizational initiatives.

Masters degree in Business Administration Public Health Information Systems or related discipline preferred.

Requires frequent travel including to national lab facilities and Mayo Collaborative Services headquarters in Rochester MN.