IT Intern (Onsite in Valparaiso, Indiana)

The IT Intern will support daily operational activities by assisting with routine IT tasks troubleshooting documentation digital automation initiatives and ongoing projects. This role is designed for candidates who are eager to gain handson experience in technical support and systems administration.

Key Responsibilities

• Provide firstlevel support to employees by troubleshooting hardware software and network-related issues.
• Assist in deploying configuring and maintaining desktops laptops mobile devices and other IT equipment.
• Help with inventory management of IT assets including equipment tracking and documentation.
• Participate in system updates software installations and routine maintenance tasks.
• Assist with network setup and troubleshooting including Wi-Fi printers and peripheral devices.
• Document IT processes common troubleshooting steps and knowledge base articles.
• Collaborate with the IT team on projects such as system upgrades security improvements or cloud migrations.
• Utilize M365 tools or other lowcode development platforms to enhance and streamline processes

Qualifications :

BASIC QUALIFICATIONS

• Currently pursuing a degree in Information Technology Computer Science or a related field from an accredited college or university.
• Basic understanding of computer systems operating systems (Windows macOS) and common software applications.
• Basic familiarity with Windows OS Active Directory networking concepts and Microsoft Office Suite.
• Strong problemsolving skills and eagerness to learn new technologies.
• Good communication and customer service skills.
• Ability to work with others collaboratively.
• Ability to work independently and prioritize tasks effectively.
• Continental is not able to pay relocation or a travel or housing stipend for this position.
• Successful candidate must be able to work onsite in Valparaiso Indiana beginning in Spring 2026

PREFERRED QUALIFICATIONS

• Exposure to ticketing systems or IT service management platforms (e.g. BMC Helix).
• Experience with documentation tools (Word OneNote SharePoint etc.).
• Interest or basic knowledge in lowcode development (e.g. Mendix or RPA)
• Organizational skills for managing inventory equipment and records.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

EEO-Statement:

EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals without regard to unlawful consideration to race color sex sexual orientation gender identity age religion national origin disability veteran status or any other status protected by applicable addition as a federal contractor Continental complies with government regulations including affirmative action responsibilities for qualified individuals with a disability and protected veterans where they apply. To be considered you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings we encourage you to reapply for other opportunities as they become available. Further Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process please reply to  or contact US Recruiting at . This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes such as following up on an application or non-disability related technical issues will not receive a call back.

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Remote Work :

No

Employment Type :

Full-time