Senior Practice Manager Primary Care, Edmond I-35 South
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Job Location:
Oklahoma City, OK - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Find your calling at Mercy!
Position Details:
Senior Practice Manager
Mercy Clinic Primary Care - Edmond I-35 South
Full-time 40 hours per week
The Senior Practice Manager will play a critical role in ensuring the efficient and effective delivery of healthcare services while maintaining high standards of patient care. This position requires strong leadership skills strategic thinking and a comprehensive understanding of healthcare management principles.
- Responsible for selection and supervision of caregivers to deliver superior patient experience caregiver engagement and patient outcomes.
- Arrange for role-based training.
- Oversee staffing performance functions and annual evaluations.
- Coordinate caregiver engagement plans
- Overall coordination and leadership of Patient Experience goals and action plans including service recovery within the practice.
- Manage provider appointment schedules and staffing to provide patients with access to their care team.
- Connect physicians APPs and staff with resources such as training peer support references etc. as needed to achieve value-based outcomes goals.
- Collaborate with providers and other leaders to achieve growth and productivity goals.
- Coordinate with facilities management to ensure a clean safe and efficient physical space.
- Implement and ensure ongoing practice of operational standards within the clinic(s).
- Educate and ensure that all policies and procedures are followed on a day-to-day basis.
- Oversee timely completion of assigned department WQs (GFE Referral in Follow up)
- Monitor and manage department financials including visit volumes insurance denials and prior authorizations.
- Monitors and analyzes key performance metrics to identify areas for improvement and implement solutions.
- Supports leadership to attain performance measurement goal attainment and implementation of strategies.
Minimum Qualifications:
Education: High school diploma or equivalent required. Bachelors degree preferred.
Experience: 5 years of healthcare or supervisory experience required.
Skills Knowledge Abilities:
- Leadership: Ability to inspire and motivate caregivers to achieve practice goals.
- Problem-solving: Capacity to identify issues and implement effective solutions.
- Communication: Clear and concise verbal and written communication skills.
- Teamwork: Ability to collaborate with physicians caregivers and other stakeholders.
- Time Management: Efficiently prioritize tasks and manage competing priorities.
- Adaptability: Flexibility to adjust to changing priorities and environments.
Why Mercy
From day one Mercy offers outstanding benefits - including medical dental and vision coverage paid time off tuition support and matched retirement plans for team members working 32 hours per pay period.
Join a caring collaborative team where your voice matters. At Mercy youll help shape the future of healthcare through innovation technology and compassion. As we grow youll grow with us.
Required Experience:
Manager
Key Skills
- Practice Management
- Veterinary Experience
- Enterprise Architecture
- Office Manager Experience
- Enterprise Software
- Healthcare Management
- IaaS
- TOGAF
- Medical office experience
- Conflict Management
- COBIT
- Customer relationship management
About Company
Mercy is one of the largest U.S. health systems with 44 acute care & specialty hospitals, over 700 physician & outpatient clinics in Arkansas, Kansas, Missouri & Oklahoma.
