Hotel Security Services

Banff - Canada

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

$21.00 hourly

At the Rimrock safety and security are essential to the experience we provide for our guests and team members. As part of our Hotel Security Services team you will help ensure a safe welcoming and secure environment across the property. Through proactive monitoring quick response to incidents and a strong commitment to service you will play a key role in protecting people property and the reputation of the hotel.

Key Responsibilities

Safety & Security Monitoring

Conduct regular foot patrols throughout the hotel staff accommodations and surrounding property.
Monitor security systems and surveillance cameras to identify potential safety or security concerns.
Observe report and follow up on any suspicious activity or safety hazards.
Ensure all access points locks and restricted areas remain secure.

Emergency Response

Respond promptly and professionally to emergencies including fire alarms medical incidents disturbances and potential threats.
Provide first response support for medical emergencies until external emergency services arrive.
Assist with evacuations and emergency procedures when required.
Maintain calm and effective communication during crisis situations.

Incident Reporting & Investigation

Document incidents observations and actions taken through clear and accurate written reports.
Assist in investigating incidents complaints or disturbances involving guests colleagues or visitors.
Support follow-up actions and corrective measures as required.

Property & Guest Support

Assist guests and colleagues with safety concerns directions and general inquiries.
Provide escorts for guests or staff when required.
Maintain order throughout the hotel and staff accommodation areas.
Collaborate with other hotel departments to support operational needs and ensure guest comfort.

Qualifications :

What You Bring

Completion of Grade 12 or equivalent.
Current Alberta Security License issued under the Alberta Security Services and Investigators Act.
Current Standard First Aid and CPR Level C certification.
Valid Alberta Class 5 drivers license with a drivers abstract showing no more than three demerits.
Strong observational skills and attention to detail.
Ability to remain calm and professional in high-pressure situations.
Strong communication and report-writing skills.
Ability to work both independently and as part of a team.

Bonus if You Bring

Previous security experience in a hotel resort or hospitality environment.
Education or training in law enforcement security firefighting or emergency medical services.
Familiarity with surveillance systems alarm systems and access control technology.
Strong conflict resolution and guest service skills.
Experience working in fast-paced guest-facing environments.

Who You Are

Youre calm observant and dependable.

You take pride in creating environments where people feel safe and supported. You notice the details others may miss and respond thoughtfully and decisively when situations arise. You are comfortable working independently yet collaborate seamlessly with colleagues to maintain a secure and welcoming atmosphere.

You balance vigilance with professionalism ensuring safety while always reflecting the hospitality and warmth of the Rimrock experience.

Protect with care. Respond with confidence. Stay moved.

Physical Demands

Significant standing and walking for extended periods.
Frequent sitting and occasional use of a computer for monitoring systems and writing reports.
Frequent lifting and carrying items weighing up to 22 lbs / 10 kg.
Occasional lifting and carrying items weighing between 50 and 100 lbs / 23 to 45 kg.
Ability to respond quickly to emergency situations and work in a variety of indoor and outdoor conditions.
Ability to work rotating shifts including nights weekends and holidays.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information :

Job Perks & Benefits:

Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health Orthodontics Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff Lake Louise Jasper & Whistler.
One complimentary buffet meal per shift in our staff cafeteria.
Subsidized shared Staff Accommodation.

Apply Today: Whether youre just starting your journey or seeking your next adventure wed love to hear from you. Explore current opportunities and discover what it means to be a Heartist at .

Were committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process please reach out confidentially at and well work with you to ensure your needs are met.

At Rimrock Banff we believe that diversity makes us stronger and inclusion moves us forward.

Our team is made up of individuals from across the globe each bringing their own culture perspective and a place as naturally diverse as Banff National Park its only fitting that our workplace reflects the same richness.

Whether youre on shift or in staff housing we want every Heartist to feel seen valued and free to be fully themselves regardless of race culture gender identity religion abilities sexual orientation or age.

Inclusion isnt a box we check its a value we live. And while were proud of our progress we know theres always more to learn more ways to grow and more voices to elevate.

Together we build a workplace where belonging isnt just possible its expected.
Be you. Be bold. Stay moved.

Remote Work :

Employment Type :

Full-time

$21.00 hourlyAt the Rimrock safety and security are essential to the experience we provide for our guests and team members. As part of our Hotel Security Services team you will help ensure a safe welcoming and secure environment across the property. Through proactive monitoring quick response to inc...