Customer Service Rep (8721)
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Job Location:
Memphis, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Pizza Maker / Customer Service Representative (CSR )
Position Title: Customer Service Representative (CSR) / Pizza Maker
Reports To: Assistant Manager / General Manager
FLSA Status: Non-Exempt
Location: Store Level
Position Summary
A Customer Service Representative (CSR) plays a key role in delivering exceptional customer experience. This position is responsible for preparing food taking customer orders operating the point-of-sale system maintaining store cleanliness and supporting the overall operations of the restaurant.
CSRs work in a fast-paced environment and help ensure that every customer receives accurate orders great service and high-quality products.
Essential Job Functions
Customer Service
- Greet customers in person and over the phone in a friendly and professional manner
- Take order taking accuracy
- Answer questions about menu items specials and promotions
- Resolve customer concerns and escalate issues to management when necessary
Food Preparation
- Prepare pizzas and other menu items according to company standards
- Follow food safety and sanitation guidelines
- Ensure products are prepared quickly accurately and consistently
- Maintain portion control and product quality
Store Operations
- Operate cash registers and handle cash transactions accurately
- Assist with stocking food items and supplies
- Maintain a clean and organized work area
- Help with opening and closing duties as assigned
Team Support
- Work collaboratively with team members to ensure efficient store operations
- Assist delivery drivers and management when needed
- Follow company policies procedures and safety guidelines
Qualifications
- Must be at least 16 years old (or meet state minimum age requirements)
- Ability to work in a fast-paced team environment
- Strong communication and customer service skills
- Basic math and cash-handling skills preferred
- Ability to follow instructions and work with minimal supervision
Physical Requirements
- Ability to stand for extended periods of time
- Ability to lift up to 25 pounds
- Ability to reach bend stoop and move quickly in a busy kitchen environment
- Ability to work near hot ovens and kitchen equipment
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Whats behind one of the worlds top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and ta ... View more
