Resource Management, Capacity Planner

About WPP

WPP is the trusted growth partner for the worlds leading brands. We unitecutting-edge media intelligence and data solutions world-class creativity next-generation production transformative enterprise solutions and expert strategic counselin a single company powered by exceptional talent and our agentic marketing platform WPP Opento help our clients navigate change capture opportunity and deliver transformational growth. For more information visit.

1655 - Resource Management Capacity Planner - 12 Month FTC

About WPP Media

WPP Media part of WPP is WPPs global media a world where media is everywhere and in everything we bring the best platform people and partners together to create limitless opportunities for growth. For more information visit

At WPP Media we believe in the power of our culture and our elevates us to deliver exceptional experiences for both our clients and each this role it will be critical to embrace WPP & WPP Medias shared core values:

• BeExtraordinarybyLeading CollectivelytoInspire transformational Creativity.

• Create anOpenenvironment byBalancing People and Client ExperiencesbyCultivating Trust.

• LeadOptimisticallybyChampioning Growthand DevelopmenttoMobilize the Enterprise.

Role Summary and Impact

The Capacity Planneris responsible foraligning capabilities with client needs to ensuretimelyand effective fulfillment of roles. This position plays a critical role in advising client teams on fulfillment timelines staff planning and role expectations whilemaintainingaccuratedata. The Capacity Planner navigates between various fulfillment channels tooptimizeteam configurations and enhance client strategies

RESPONSIBILITIES OF THE ROLE

Demand

• Aligned to a book of business agency and/or group of accounts

• Advise client teams on fulfillment timelines to ensure client readiness and success

• Advise client teams on roles expectations and recommendations against staff plans

• Own and drive data accuracy used for Workforce Planning

• Pivot between fulfilment channels and understand skills needed to plan client strategies (Talent Acquisition/ Contracting/Resource Management)

Supply

• Collaborate with client teams and commercial finance to ensure staff plans areaccurateand always maintained

• Works to assemble andoptimizethe best possible team for our clients

Fulfillment

• Ensure the fulfillment of staff plans across internal and external supply

• Simplify client team interactionsfacilitatingand aggregating all needs between our Resource Management and Talent Acquisition functions (including contract & offshore needs)

• Partner with Workforce Planning to provide client demand input to shape current & future demand predictions and strategies

Execution & Monitoring

• Act asa central pointof contact for client teams simplifying communication and ensuring clarity in staffing requirements

• Continuously assess and refine the staffing fulfillment process to enhance efficiency minimize bottlenecks and improve the overall client experience

• Monitor and track the progress of fulfillment activities ensuring alignment with the clients needs and strategic goals

• Utilize data and analytics to measure the effectiveness of the fulfillment plan making data-driven decisions tooptimizestaffing levels

Direct KPIs

• Open roles filled aging open roles

• Forecast error rate (costed skills level)

• Staff plan accuracy

• Client Team Satisfaction Survey Scores

Influenced KPIs

• Client contribution margin

• Client satisfaction

Skills and Experience

KNOWLEDGE AND EXPERIENCE

• Develop a deep understanding of client needs expectations and existing staff plans

• Leverage knowledge of Resource Management Workforce Planning Finance and staffing solutions andutilizeexpertiseto advise client teams effectively

• Maintainaccuratedata for Workforce Planningutilizingdata analytics tomonitorfulfillment activities and make data-driven decisions

• Ability to handle confidential and sensitive data and information

• Experience and ability to effectively manage set expectations and communicate with senior stakeholders

IMPACT AND ACCOUNTABILITY

• Play a crucial role in advising client teams on fulfillment timelines and staff planning ensuring that client needs are met promptly and effectively

• Utilize data analytics tomonitorfulfillment activities and make data-driven decisions

• Provide strategic recommendations to enhance client outcomes

• Aim to reduce bottlenecks and improve efficiencies in the staff fulfillment process

AUTONOMY AND MANAGEMENT

• Operate with a high degree of autonomy making independent decisions to align staffing capabilities with client needs

• Serve as thecentral pointof contact for client teams simplifying communication and ensuring clarity among internal and external partners

• Collaborate closely with cross-functional teams influencing and guiding them towards effective staffing solutions and client strategies

• Demonstrated ability to resolve cross-functional conflicts promoting teamwork and ensuring smooth collaboration between internal partners and leadership

INNOVATION AND CREATIVITY

• Act as a trusted advisor offering creative solutions to complex staffing challenges

• Simplify client team interactions andfacilitateclear communication between Resource Management and Talent Acquisition functions

Life atWPP Media& Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work andwerejust as committed to employee growth as we are to responsible media Mediaemployees can tap into the globalWPP Media& WPP networks to pursue their passions grow their networks and learn at thecutting edgeof marketing and advertising. We have a variety of employee resource groups and host frequent in-office eventsshowcasingteam wins sharing thought leadership and celebrating holidays and milestone events. Our benefits include competitive medical group retirement plans vision and dental insurance significant paid time off preferential partner discounts and employee mental health awareness days.

WPP Mediais an equal opportunity employer and considers applicants for all positions without discrimination or regard toparticular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens whenweretogether fostering creativity collaboration and a hybrid approach with teams in the officearound four days a week. If yourequireaccommodations or flexibility please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

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