Master Reformer Pilates Instructor

About Ten

At Ten we help people move better and live longer well. We are a Pilates led health and wellness business built around our Circle of Care. This means our clients are supported at every stage of their journey from pain and rehab to strength confidence and long term results.

Our studios bring together Reformer Pilates Physiotherapy Clinical Exercise and Massage in one place. We work as one team sharing knowledge and supporting each other so our clients receive truly personalised care.

About the role

We are looking for a Master Trainer to join our London studio team and play a key role in developing supporting and inspiring our Trainers.

This is a leadership role within the studio environment. You will lead from the front by delivering excellent classes and personal training sessions while also mentoring Trainers supporting their development and ensuring our studio standards remain exceptional.

You will help Trainers learn how to teach The Ten Way supporting them to deliver safe effective and engaging classes while maintaining the high standards our clients expect.

Working closely with the Head of Fitness Operations team and Ten Academy you will contribute to Trainer education assessments and continuous development across the business.

This role is ideal for an experienced Reformer Pilates professional who enjoys coaching others raising standards and being a positive role model within a high performing team.

Your responsibilities

Trainer leadership and development

Mentor and support Trainers within your studio to help them grow and succeed
Support new Trainers as they integrate into the studio and the Ten community
Provide feedback guidance and coaching to help Trainers develop their teaching skills
Identify development opportunities and support Trainers through their learning journey
Escalate performance or behavioural concerns where appropriate

Class delivery and client experience

Deliver one to one sessions on the Reformer or in the gym based on client needs
Carry out thorough initial assessments and ongoing reviews
Design progressive and goal focused programmes that align with The Ten Way
Support clients with long term consistency confidence and results

Client care and The Ten Way

Deliver high quality Dynamic Reformer Pilates classes aligned with Ten programming
Provide one to one training sessions where required
Lead by example in class delivery professionalism and client care
Create engaging safe and motivating environments for client

Studio standards and operational excellence

Help maintain high studio standards across safety cleanliness and presentation
Ensure Trainers follow studio processes and health and safety procedures
Support the studio team in delivering a seamless client experience
Build strong relationships with clients and act as a visible leader within the studio

Circle of Care and teamwork

Work collaboratively within our multidisciplinary team including Physiotherapists Clinical Exercise Specialists Trainers and Massage Therapists
Promote the Circle of Care approach by supporting appropriate referrals across services
Help integrate Trainers Front of House and clinical teams into one supportive studio culture

Ten Academy and education

Support Ten Academy by assisting with Trainer education and assessments
Deliver Academy modules or internal training when required
Provide ongoing CPD sessions to support Trainer development
Contribute ideas to improve Ten Academy and training pathways
Stay up to date with industry trends and competitor offerings

Business support and studio presence

Represent Ten professionally within the studio and local community
Support recruitment days Trainer interviews and onboarding where required
Work with marketing when needed on events content or studio promotion
Help identify opportunities to strengthen the studio community and grow the business

What you will bring

Essential skills and experience

Certified Reformer Pilates qualification from a recognised provider such as STOTT BASI Body Control Polestar Club Pilates Exhale HFE APPI Balanced Body FRAME YMCAfit Future Fit or Virgin Active Academy
Minimum 3 years experience teaching Reformer Pilates
Experience teaching Reformer based group exercise classes
Strong understanding of movement form and anatomy
A genuine passion for working with clients and supporting them to progress safely and confidently
Excellent communication and interpersonal skills with a love for building long term client relationships

Desirable qualifications and background

Level 3 Personal Training qualification
Background in biomechanics rehabilitation or postural correction
Experience delivering internal training or CPD sessions
Experience working within a premium studio or multidisciplinary environment

Why join Ten

At Ten this role offers more than just a timetable.

Full time role with stability 40 hours per week and a consistent schedule
Competitive salary with the opportunity to earn additional commission
Loyal and engaged client base across London
Premium studio environments with high quality equipment
True multidisciplinary team supporting both your development and your clients outcomes
Ongoing CPD internal training and brand led education

We also look after our people.

Free Ten classes subject to availability
50% discount on Physiotherapy and Massage treatments

30% discount on Retail products
Cycle to Work scheme

Additional benefits.

Access to the Health Shield cash plan for everyday healthcare costs
300 referral bonus for successful employee referrals
Increased annual leave with length of service
One month unpaid sabbatical after five continuous years with Ten

If you are an experienced Reformer Pilates professional who enjoys leading mentoring and raising standards and you want to be part of a business that genuinely values quality movement and people development we would love to hear from you.