Senior Endpoint Specialist

Bedfordshire - UK

Monthly Salary: Not Disclosed

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

Empower customers. Drive secure endpoint solutions. Join us as our Senior Microsoft Endpoint Specialist!

Were looking for a friendly confident Senior Microsoft Endpoint Specialist to join our growing Endpoint Team. If youre passionate about creating secure seamless modern device experiences and enjoy guiding customers through smart practical solutions this could be your perfect next step.

Youll combine handson technical expertise with strong customer understanding supporting discovery shaping solutions and delivering highquality endpoint deployments. Working closely with colleagues across Professional Services youll help refine and evolve our endpoint offerings ensuring customers get the smooth secure experience they expect.

About the role

As a Senior Microsoft Endpoint Specialist youll act as a subjectmatter expert across the full Microsoft Endpoint ecosystem from Intune and Autopilot to Windows macOS iOS and Android. Youll support presales conversations deliver endtoend technical work and serve as an escalation point for the Endpoint Team.

This role blends consultancy solution shaping and handson delivery. Youll be a trusted advisor to customers a key contributor to our endpoint services and a collaborative member of a friendly supportive team.

Remote working is supported with some travel to customer sites and occasional visits to our Bedford office (at least once per quarter unless otherwise agreed).

What youll be doing as a Senior Endpoint Specialist:

Act as a technical expert in Microsoft Endpoint Manager (Intune) Autopilot and multiplatform endpoint management (Windows macOS iOS Android).
Support presales conversations by shaping solutions preparing scopes and designs and clearly articulating technical value.
Help refine and continuously improve our endpoint build configuration and management services.
Deliver handson technical work including builds deployments configurations security hardening automation testing and documentation.
Provide technical leadership and escalation support across the Endpoint Team.
Promote a consistent secure userfocused experience across all solutions delivered.
Produce structured documentation and handovers to ensure smooth transition into BAU support.
Stay current with Microsoft technologies and work towards relevant certifications.
Occasionally support Windows POS builds and deployments (not a core focus).

Working style

Some customer site travel is required.
Remote workers will need to visit the Bedford office periodically (minimum once per quarter).
Ideally youll hold or be willing to obtain certifications such as MS102 MD102 SC300 SC401 (training provided).
Youll spend extended periods working at a computer.
You will need transport for occasional office visits.

What youll bring

Were looking for someone with strong technical capability excellent communication skills and a customerfirst mindset.

Technical Experience

Deep handson experience with Intune and Autopilot in both SMB and Enterprise environments.
Strong understanding of endpoint security compliance frameworks and modern management best practice.
Skilled at troubleshooting and diagnostics with a methodical structured approach.
Experience running effective user acceptance testing (UAT) programmes.
Comfort working across Windows macOS iOS and Android environments.
Experienced in producing highquality documentation and supporting knowledge transfer.
Familiarity with scripting (PowerShell or similar) Group Policy fundamentals Entra ID and application lifecycle tools such as Robopack.
Broad IT troubleshooting background.

Desirable Knowledge

Wider Microsoft 365 or Azure understanding.
Experience with crossplatform or handheld device management.
Exposure to application packaging or Windows Store for Business.
Ability to contribute customer insight to shape future services.

Personal qualities

Wed love to meet someone who is:

A clear and confident communicator with strong interpersonal skills.
Customerfocused approachable and able to guide conversations at all levels.
Strategic in thinking able to translate customer needs into practical secure Microsoftbased solutions.
A collaborative team player who brings positive energy and initiative.
Organised methodical and diligent in documentation.
Analytical structured and proactive in problem solving.
Adaptable curious and always looking for ways to improve.

What We Offer:

33 days holiday (inclusive of bank holidays) with entitlement increasing by one day for each full calendar year employed up to a maximum of five days.
Annual pay reviews.
Holiday buy scheme.
All-company bonus scheme.
Death in service cover.
Employee assistance programme.
Company pension.
Active social calendar.
A strong focus on developing our people.

About You

About Us

Intercity Technology provides reliable and secure technologies in communications cloud and managed services with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion expertise and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far:

Customer Net Promoter Score of 92
Gold Award Investors in People Accreditation
Employer of the Year 2025 - British Business Excellence Award
Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance

We select candidates with the right skills experience and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions all successful candidates will be subject to pre-employment checks so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner for more information please see our privacy policy on our website.

Required Experience:

Senior IC

Empower customers. Drive secure endpoint solutions. Join us as our Senior Microsoft Endpoint Specialist!Were looking for a friendly confident Senior Microsoft Endpoint Specialist to join our growing Endpoint Team. If youre passionate about creating secure seamless modern device experiences and enjoy...