Customer Service Specialist
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Job Location:
Valdese, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About the Role
As a Customer Service Specialist you will be the welcoming voice and face of AMOREM. You will support our staff callers visitors and volunteers while ensuring our office runs efficiently and with heart. This role is perfect for someone who loves multitasking communicating and making a meaningful difference each day.
What You Will Do
Answer incoming calls with urgency warmth and professionalism
Greet and assist all visitors to ensure a positive experience
Process walk-in contributions and maintain accurate records
Manage and organize office supplies and staff mailboxes
Oversee maintenance and functionality of office equipment
Handle daily incoming and outgoing mail
Support volunteer services by training and supervising office volunteers
Help prepare mailings
Maintain and update internal lists
Ensure workspace is secure at the end of each day
Provide additional administrative support as needed
Skills and Strengths You Bring
Strong computer literacy and comfort with office software
Outstanding customer service abilities
Excellent communication and interpersonal skills
Reliable detail-oriented work habits and consistent follow-through
Ability to meet deadlines with accuracy
Education and Experience
High school diploma
Associate degree in secretarial science preferred
Customer service experience preferred
Physical Requirements
Ability to read documents and use a computer effectively
Clear speech and hearing for phone and in-person communication
Capacity to sit for extended periods
Ability to lift up to 30 pounds bend stand walk kneel and balance as needed.
Manual dexterity for office equipment and keyboard use
Special Requirements
Valid drivers license
Personal vehicle with required insurance
AMOREM provides MORE quality MORE compassion and MORE support. AMOREM is committed to fostering growth and opportunity. AMOREM promotes from within and encourages all employees to apply for roles that align with their goals. AMOREMs recruitment practices are designed to support your professional development while strengthening its mission of compassionate care. Join AMOREM in making a meaningful difference in the lives of patients and their families every day.
Required Experience:
IC
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
Providing a loving, caring atmosphere for the terminally ill, their caregivers, and families. Relieving the emotional and physical pain of those who are in need.
