Digital Workspace Support Engineer
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Junior Digital Workspace Support Engineer you will provide onsite IT support for end-user devices such as laptops desktops and mobile phones at the European Head Office of client Express in Diegem. This entry-level position offers an excellent opportunity to develop your technical skills in a fast-paced environment that values customer focus and innovation.
Key Responsibilities
Deliver technical support through phone email and face-to-face interactions.
Troubleshoot and resolve hardware and software issues efficiently.
Install configure and maintain IT equipment to ensure optimal performance.
Document incidents solutions and procedures in the IT ticketing system.
Collaborate with IT team members to escalate complex issues and share knowledge.
Participate in service improvement and automation initiatives.
Ensure adherence to IT security guidelines and best practices.
Assist with onboarding and training of new colleagues.
Your Profile
You will succeed in this role if you:
Are a recent graduate or early-career professional eager to deliver high-quality IT support.
Are a native Dutch speaker with strong English communication skills.
Have a proactive attitude a Can Do spirit and a professional mindset.
Are well-organized action-oriented and an excellent listener.
Have strong analytical skills to understand and address user needs.
Are responsible proactive and not afraid to take on challenges.
Bring a customer-first approach and think creatively when solving problems.
Can explain technical solutions clearly to non-technical users.
Are open to continuous learning and innovation.
Qualifications
Bachelors degree in IT or equivalent experience.
Previous IT experience is a plus but not required (entry-level candidates welcome!).
Familiarity with service desk tools such as ServiceNow is an advantage.
Full-time availability at our physical service desk.
Preferred Skills (Bonus)
Basic networking troubleshooting knowledge.
Experience with Microsoft 365 tools particularly Teams and SharePoint.
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
About Company
30 employees
Welcome to Sansaone, a dynamic force in the realm of ICT talent acquisition. Born out of a passion for excellence and a vision for connecting outstanding professionals with forward-thinking organizations, we stand as a beacon for strategic recruitment solutions in the Information and ... View more
