Technical Lead Backend

About us

Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe we are the team behind the best experiences for 750 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

We are looking for a Fullstack technical lead to join our team and drive the development of our AI-driven applications.

About the Job:

We are seeking a lead software engineer with expertise in backend and/or frontend technologies and successful leadership experience to join our AI team. You will be responsible for managing designing implementing and deploying state-of-the-art web applications and software. Working closely with cloud data machine learning engineers and product managers you will create AI-driven applications that have a direct impact on our business.

This role requires a very agile mindset programming skills in Python (Fast API) for the backend framework for the frontend and extensive knowledge of development tools and cycles. You should be comfortable working in a fast-paced environment where priorities may shift and be willing to own problems end-to-end.

Key responsibilities:

• Lead a diverse inclusive high-performing engineering team
• Build systems and tools that increase our deployment velocity and help develop our technical roadmap and prioritization
• Contribute meaningful amounts of clean efficient tested and scalable code
• Ensure projects are on track your team is utilized effectively and core engineering needs are continuously addressed
• Communicate well with other engineering or product teams take responsibility in broadcasting information internally (documentation) or externally (all hands demos)
• Collaborating with data ML and DevOps engineers
• Collaborating with UX/UI designers in Figma
• Ensuring the security and performance of the applications server-side logic
• Troubleshooting and debugging issues to optimize the applications functionality
• Developing APIs for seamless front-endback-end communication
• Keeping up-to-date with industry trends and emerging technologies
• Monitoring application performance and usage
  
  

Experience:

• Minimum of 5 years of experience in software development with a focus on JavaScript frameworks and web applications
• Proven expertise in scalable web application with modern frameworks
• Used to work in an Agile environment

Skills/Abilities/Knowledge:

• Strong programming skills in Python
• Proficiency in one or more back-end frameworks: Fast API
• Proficient in (preferred) or React
• Experience with Git and its CI/CD tools
• A continuous learning mindset to stay up-to-date with evolving web and cloud technologies
• Strong knowledge of database management systems (e.g. MySQL PostgreSQL and MongoDB)
• Understanding of server-side architecture and RESTful APIs
• Troubleshooting and debugging skills
• Familiarity with cloud computing platforms (e.g. AWS and Azure)
• Familiarity with security best practices
• Familiarity with Machine Learning model training and inference especially LLMs

Leadership:

• Experienced in collaborating with cross-functional teams to ensure that reliability and scalability are considered in the design and development of new systems and tools
• Willing to own important problems end-to-end but also have good delegation skills and are willing to pick up whatever knowledge youre missing to get the job done.
• Excited to do hands-on technical work but equally excited to lead technical teams to peak performance
• Can create a diverse equitable and inclusive culture that makes all feel welcome while enabling radical candor and the challenging of group think
• Have a humble attitude an eagerness to help your colleagues and a desire to do whatever it takes to make the team succeed

Education:

• Bachelors degree or more in Computer science or related field.
  
  

Languages

• Excellent conversational and written knowledge in English (C1 level minimum).
• French and Spanish language skills are a bonus.
• Tools and Applications
• Backend framework: Fast API
• Front end framework:
• Version control and CI/CD: Gitlab
• IDE: VS Code
  
  

Our offer

• Impactful work. Opportunity to work on cutting-edge AI-driven products that will be game-changers for our business.
• Professional growth. Continuous learning and development opportunities in a dynamic remote work environment.
• Competitive compensation. Attractive salary and benefits package.
• Collaborative environment. A supportive team culture with opportunities for occasional travel for training and industry events.