Fastly helps people stay better connected with the things they love. Fastlys edge cloud platform enables customers to create great digital experiences quickly securely and reliably by processing serving and securing our customers applications as close to their end-users as possible at the edge of the Internet. The platform is designed to take advantage of the modern internet to be programmable and to support agile software development. Fastlys customers include many of the worlds most prominent companies including GitHub Yelp Paramount and JetBlue.
Were building a more trustworthy Internet. Come join us.
Fastly is expanding and we are looking to hire a new Security Technical Account Manager to support some of our largest customers across the Asia Pacific this role your mission will be to foster strong trust-based relationships with clients ensuring they can confidently navigate the security landscape. You will serve as their advocate within Fastly collaborating with cross-functional teams to drive continuous improvement in our products and services based on real-world feedback
What Youll Do:
Own the Technical Relationship: Act as a trusted technical advisor ensuring clients feel supported and valued at every turn.
Drive Security Success: Partner with clients to understand their security landscape and ensure Fastlys solutions align perfectly with their strategy providing actionable advice to enhance their security posture.
Strategic Project Management: Manage the successful delivery of Fastlys security projects coordinating internal teams and managing timelines to meet milestones with high quality.
Educate and Train: Empower customers by providing comprehensive training and resources on Fastlys security products.
What Were Looking For:
Cybersecurity Expertise: Solid background in cybersecurity specifically Web Application Security knowledge of the CVE program DDoS mitigation and incident management.
Foundational Technology Experience: Experience with SaaS/Cloud or hybrid cloud deployments web server platforms (Apache/NGINX/IIS) and Unix/Linux or Windows systems administration.
Scripting Ability: Proficiency in Python Java Go PHP Unix/Linux Shell C# or other common web languages.
Security Best Practices: Deep understanding of HTTP and API security best practices.
Customer-Centric Communication: Ability to articulate complex technical concepts to diverse stakeholders and build trust-based relationships.
Well be super impressed if you have experience in any of these:
Industry certifications such as CISSP CISM or CCSP
Hands-on experience with Varnish Configuration Language (VCL) or Edge Computing platforms
Previous experience in a customer-facing technical role for a CDN or Cloud Security provider
Fluency in a second language common in the EMEA region such as French or German
In-depth knowledge of regulatory compliance frameworks like GDPR PCI-DSS or SOC2
Experience with Infrastructure as Code (IaC) tools like Terraform
Background in professional services or technical consulting for enterprise-level clients
Active participation in the cybersecurity community such as contributing to open-source projects or speaking at industry conferences
Work Hours: EMEA business hours 9am - 6pm
Work Location:
Location: London.
Work Type: This is a hybrid role two days per week in office.
Why Fastly
We have a huge impact.Fastly is a small company with a big reach. Not only doour customershave a tremendous user base but we also support a growing number ofopen source projects and of code employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
We value diversity.Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
We are passionate.Fastly is chock full of passionate people and were not one size fits all. Fastly employs authors pilots skiers parents (of humans and animals) makeup geeks coffee connoisseurs and more. We love employees for who they are and what they are passionate about.
Were always looking for humble sharp and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
All job applications must be submitted through our official careers site at We will never request sensitive information such as your Social Security number bank account or credit card information during the application process. All official communication will come from an @ or @ email address.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin family or parental status physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact your Recruiter or the Fastly Employee Relations team at or .
Fastly collects and processes personal data submitted by job applicants in accordance with ourPrivacy Policy. Please see ourprivacy notice for job applicants.
Fastly, Inc. is an American cloud computing services provider. Fastly's edge cloud platform provides a content delivery network, Internet security services, load balancing, and video & streaming services.