BPM Internship

We manage products and solutions which integrate seamlessly with merchants existing processes and workflows. This role will lead our efforts to achieve restaurant operations excellence through continuous improvement of integration solutions. 

Support the onboarding and activation process for partners integrating via Glovos API.

• Be the first point of contact for integration-related questions from internal and external stakeholders.
• Coordinate with Tech Product Commercial and local teams to resolve issues and launch new integrations.
• Be the Point of Contact for queries related to integration activations.
• Track audit and improve integration performance contributing to better partner experience and KPIs.
• Maintain and update documentation internal resources and FAQs for integrations.
• Help identify and implement process improvements that increase operational efficiency.
• Contribute to cross-functional projects and special initiatives focused on improving partner success.

Qualifications :

• Excel/Google Sheets proficiency is a must 
• Effective written and verbal communication skills in Spanish and English
• Analytical skills and the ability to be persuasive using details and facts 
• Results-oriented autonomous and efficient with a collaborative work style open to direction and a commitment to achieving goals 
• Ability to look at situations from several points of view  
• Excellent communication skills are a plus to be capable of talking with different types of people

Individuals representing diverse profiles and abilities encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.

We believe driven talent deserves:

• Monthly Glovo credits to satisfy your cravings!
• Discounted gym memberships to keep you energized.
• Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Additional Information :

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Remote Work :

No

Employment Type :

Intern