Senior Procurement Specialist
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Job Summary
About Us
Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 800 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting 9 million customer conversations every day in 60 languages across 45 countries Foundever combines global strength and scale with the agile entrepreneurial approach of our founder-led culture enabling companies of all sizes and industries to transform their CX.
Job Summary
We are seeking a highly skilled Senior Procurement Specialist to join our team. The ideal candidate will have extensive experience in strategic sourcing supplier management and contract negotiation. This role requires a deep understanding of procurement processes and the ability to build strong relationships with suppliers while ensuring the companys procurement needs are met efficiently and effectively.
Primary Job Responsibilities
Key Responsibilities:
- Develop and implement procurement strategies that align with business goals and objectives.
- Source evaluate and negotiate with suppliers to obtain the best value and quality for materials and services.
- Manage the end-to-end procurement process including requisition purchase order issuance and contract management.
- Collaborate with cross-functional teams to understand procurement needs and ensure timely delivery of goods and services.
- Conduct market research and analysis to identify potential suppliers and industry trends.
- Monitor supplier performance and maintain effective relationships to ensure compliance with terms and conditions.
- Lead cost-reduction initiatives and identify opportunities for improved efficiency through procurement practices.
- Prepare and present reports on procurement metrics supplier performance and project status to senior management.
- Ensure compliance with company policies procedures and legal regulations regarding procurement activities.
- Mentor and train junior procurement staff providing guidance and support in their professional growth.
Qualifications:
- Bachelors degree in Business Administration Supply Chain Management or a related field.
- Minimum of 3 experience in procurement or supply chain management with a focus on strategic sourcing and supplier management.
- Strong negotiation analytical and problem-solving skills.
- Excellent communication and interpersonal abilities to foster relationships with internal stakeholders and suppliers.
- Proficient in procurement software and Microsoft Office Suite.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong attention to detail and organizational skills
- Fluency in English
- BPO experience is a plus
Required Experience:
Senior IC
Key Skills
- SAP Materials Management
- Purchasing
- Procurement
- Vendor Management
- Employee Evaluation
- HR Sourcing
- Supply Chain Experience
- Federal Aviation Regulations
- Supplier Management
- Contract Negotiation
- negotiation
- Contracts
About Company
Foundever is a global leader in customer-experience (CX) outsourcing, combining human expertise and AI-driven capabilities to support over 9 million customer interactions daily across 60+ languages in 45 countries.
