Dutch Customer Support & Content Moderator in Malta wRelocation Support
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Job Location:
Breda - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Position: Dutch Customer Support & Content Moderator
Location: Malta
Role Overview:
- Support customers via email and live chat (no phone calls) providing accurate and helpful responses.
- Review user-generated content across marketplaces/apps to ensure it follows company policies and country-specific laws.
- Work 70% in customer support and 30% in content moderation.
Key Responsibilities:
- Respond professionally to customer inquiries and complaints.
- Review images accounts and text content to maintain a safe online environment.
- Follow and stay updated on client policies and guidelines.
- Accurately report trends violations and provide feedback to managers.
- Suggest improvements in workflows and processes.
- Participate in training sessions to ensure quality and compliance.
- Adapt to different workflows clients and market requirements.
Requirements:
- C2-level Dutch and good English skills.
- Strong computer skills especially with Microsoft Office (Excel Word).
- Attention to detail quick decision-making ability and a proactive attitude.
- No prior experience needed full training will be provided.
Working Conditions:
- Rotational shifts between 7:00 AM and 00:00 Midnight (morning and late shifts).
- 5 working days per week 2 days off.
- Indefinite contract.
- Full onsite training during the first two weeks.
Benefits:
- Health insurance after six months of employment.
- Career progression opportunities.
- Relocation support including:
- Airport pickup.
- Hotel accommodation covered (up to 3 weeks).
- Partial flight ticket reimbursement after probation period.
Please upload your CV in English*
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
