IT Manager
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Job Location:
Gothenburg - Sweden
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About our organization
Surgical Science is a global organization and leading provider of medical training simulations and software solutions. Together with healthcare partners and customers in more than 90 countries we enhance patient safety and healthcare outcomes through evidence-based state-of-the-art simulation technology that improves clinical proficiency and performance enabling safe and effective training without putting patients at risk. Our solutions are used by medical training centers universities hospitals and the medical device industry for practice assessment and certification.
The Role
The IT Manager is responsible for providing day-to-day technical support for staff maintaining computer systems networks and devices and assisting in the installation and configuration of IT equipment and applications. This role ensures that technology services are reliable secure and effectively support business operations.
We have the vision now we need the right person to be part of making it happen. Youll be instrumental in connecting the pieces and expanding our in-house capabilities building a global platform for all users across the world.
This is a hands-on role with a required on-site presence offering a unique opportunity to shape our long-term IT infrastructure both locally and globally.
This role will be based in our HQ in Gothenburg.
KEY RESPONSIBILITIES
- Provide first- and second-level technical support to staff for hardware software and network issues on the main- and satellite sites to which the person is stationed.
- Install configure and maintain servers desktops laptops printers and other IT equipment.
- Support the maintenance of business applications email and collaboration tools.
- Monitor system performance update patches and perform routine maintenance.
- Assist with IT asset management including hardware and software inventory.
- Follow IT policies procedures and security practices to ensure compliance.
- Provide end-user training and guidance on technology use.
- Support IT projects system upgrades and rollouts under direction of senior IT staff
REQUIRED QUALIFICATIONS & EXPERIENCE
- Certificate or Diploma in Information Technology Computer Science or related discipline (or equivalent industry experience). Bachelors degree desirable but not essential.
- Ideally 5 years experience in an IT support or operations role with a minimum of 2 years experience required.
- Experience of working in Microsoft 365 environments (EntraID InTune Exchange SharePoint) Network (LAN WAN WLAN) and Virtual Environments.
- Understanding of IT security fundamentals.
- Troubleshooting skills for hardware operating systems and applications.
- Eagerness to learn and adapt to new technologies and environments.
- Strong problem-solving prioritization and multitasking abilities.
- Clear communication with both technical and non-technical users with excellent customer service mindset and willingness to assist others in a multi-cultural environment.
- Detail-oriented with focus on accuracy and reliability with ability to follow and document procedures.
- Team player with a professional approachable attitude ability to work effectively with both colleagues and external vendors.
- Must be able to travel occasionally to our offices both in Stockholm and overseas.
- Must be flexible to work in-office frequently.
- Fluent-level English technical as well as conversational.
Nice to have:
- Knowledge of backup and basic disaster recovery practices is desirable.
- Industry certifications such as ITIL CompTIA A Microsoft (MCP/MCSA) or Cisco (CCNA) desirable.
- Experience in working in an ISO 27001-certified organization.
Please note that this role does not include people management responsibilities.
Surgical Science as an employer
We are a global and continuously expanding organization. You will be part of a dynamic creative environment where we make sure to make room for all employees to influence and contribute with their own unique experiences and knowledge. Guided by our core values curiosity respect and perseverance we strive to empower our people by recognizing their strengths supporting their growth and creating opportunities to make a real impact. We invite you to join us on this exciting and meaningful journey to shape the future of medical training and improve care for patients around the world.
Apply today
Due to the global nature of the role only applications with CVin English will be considered. If you think you would fit our amazing team and enjoy our work environment apply as soon as possible as recruitment is ongoing.
Required Experience:
Manager
Key Skills
- Computer Hardware
- IT Experience
- IT Management
- Network Installation
- Vendor Management
- Computer Networking
- Microsoft Windows Server
- Windows
- IT Service Management
- ITIL
- SAN
- Network Architecture
About Company
Med lång och omfattande erfarenhet av rekryteringsuppdrag inom många spännande branscher erbjuder vi Executive Sourcing som hjälper företag med identifiering, bedömning, rekrytering samt onboarding av ledare och chefer.
