Registration Portal Customer Experience Lead

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profile Job Location:

Sofia - Bulgaria

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Registration Portal CX Lead

Were seeking a visionary Registration Portal CX Lead to design optimize and manage our client onboarding experience for a financial trading platform. Enhance user journeys with seamless eKYC compliance screening and secure payment solutions.

Primary Responsibilities:

  • Strategically optimize and design a user-friendly registration portal for traders and investors.

  • Integrate specialized eKYC compliance screening and payment systems tailored to financial trading.

  • Conduct targeted user research usability testing and data analysis to improve onboarding.

  • Collaborate closely with IT compliance and product teams.

  • Partner effectively with compliance and payment vendors.

  • Continuously update onboarding strategies aligned with evolving financial regulations and UX trends.

Requirements:

  • Proven UX design leadership experience in financial trading or complex digital environments.

  • Strong knowledge of eKYC compliance and payment ecosystems.

  • Expertise in user-centered design research and usability testing.

  • Demonstrated ability to manage and scale UX/UI teams.

  • Deep understanding of financial regulations impacting onboarding processes.

Whats in It for You:

  • Competitive base salary with uncapped discretionary quarterly bonus.

  • Hybrid work model with three days in-office per week.

  • Monday to Friday schedule no weekend work.

  • Additional health insurance for peace of mind.

  • Food vouchers and fresh fruit available in the office.

  • Sports card fitness center and game room on-site.

  • Company-sponsored sports events outside the office.

  • Budget for professional development including courses and conferences.

  • Exclusive company discounts and employee initiatives.

If you have a passion for design and finance thrive under pressure and are looking for an exciting challenge this could be the perfect role for you.

How to Apply: To apply send your CV in English. All applications will be treated with strict confidentiality. Only shortlisted candidates will be contacted.

InterContinental Recruiting Ltd. holds a recruitment license from the National Agency of Employment No 2087/22.07.2016.


InterContinental Recruiting

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Recruitment license from National Agency of Employment No 2087/22.07.2016
Registration Portal CX LeadWere seeking a visionary Registration Portal CX Lead to design optimize and manage our client onboarding experience for a financial trading platform. Enhance user journeys with seamless eKYC compliance screening and secure payment solutions.Primary Responsibilities:Strateg...
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