Shift Supervisor, Magnolia House Women's Shelter

Who We Are:CAMBA is a community of staff volunteers clients donors neighbors and partners who work together to build an inclusive New York City where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development Family Support Job Training & Employment Support Services Health Housing and Legal Services. We reach almost 80000 individuals and families including almost 13000 serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty reflecting the challenges faced by nearly 1.7 million New Yorkers today.


CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive structured therapeutic safe and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.

CAMBAs Magnolia House is located in the Brownsville section of Brooklyn serves 200 single women at any given time. The majority of these clients are diagnosed with mental illness some dually with chemical addictions as well.

Position: Shift Supervisor
Reports To: Assistant Program Manager
Location: Brooklyn NY

What The Shift Supervisor Does:

• Input client data using DHS CARES database as needed.
• Communicate effectively with clients direct reporting staff peers supervisors and funders.
• Ensure regulatory compliance is met per NYS DHS NYS OTDA NYC FDNY NYC Dept. of Health NYC Coalition for the Homeless etc is adhered to. (i.e. log book entries bed checks client belongings security client care medication etc).
• Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility.
• Ensure inventory of security equipment is up to date.
• Ensure security of valuables and medications in safe/cabinet.
• Utilize performance management systems to encourage the ongoing communication process with direct staff in order to develop enhance sustain and improve the employees work performance.
• Manage and coordinate the day-to-day functions of the facility ensuring programming rounds and client care services are occurring.
• Implement strategies for effective team performance.
• Professionally respond to complaints incidents and emergencies and/or incidents and interview all parties analyze collect data document and report the situation.
• Resolve individual conflicts and disputes between staff or clients in a respectful and solution based manner.
• Engage clients to address issues that arise on the shift and document and communicate via written logs face-to-face meetings etc. to ensure appropriate staff are aware.
• Monitor clients safety and ensure safety policies and procedures are practiced daily.
• Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders.
• Prepare performance appraisals for direct reporting staff.
• Review and sign time sheets.
• Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate.

• HS Diploma or GED and 3 years applicable experience or Associates degree (A.A.) and 2 years applicable experience or Bachelors degree (B.A. B.S.W.) and/or equivalent experience.

• Must obtain and maintain First Aid/CPR certification.
• Must obtain and maintain certification in overdose prevention.
• Must obtain and maintain F-80 Fire Safety Coordinator certification
• Must obtain and maintain CPI (Crisis Prevention) certified
• Bi-lingual preferred.

Compensation: $48927 annually
When salary ranges are listed the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and includes but is not limited to experience education budget and/or program size internal equity skills and other factors that may be required for the position and organization.

Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance dental insurance 403(b) retirement plan with employer match paid time off (vacation personal and sick time) and paid holidays.


CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color people with disabilities and lesbian gay bisexual and transgender people are encouraged to apply. We consider all applicants without regard to race color religion creed gender gender identity gender expression national origin age disability socio-economic status marital or veteran status pregnancy status or sexual orientation.