HousekeeperRoom Attendant- Fairfield Inn

Jefferson City, MO - USA

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Job Title:Housekeeper/Room Attendant- Fairfield Inn

Position Summary:
Performs routine duties in cleaning and servicing of guest rooms and baths
under supervision of housekeeping supervisor. Room attendant promotes
a positive image of the property to guests and must be pleasant honest
friendly and should also be able to address guest requests and problems.
He/She should maintain complete knowledge of and comply with all
housekeeping departmental policies/service and the hotels
procedures/standards. Additionally maintain complete knowledge of
correct maintenance and use of equipment.
Respond promptly to requests from guests and other departments. Identify
and report preventative or other maintenance issues in public areas or guest
rooms. Performs any combination of the following tasks to maintain
guestrooms working areas and the hotel premises in general in a clean and
orderly manner.

Room Attendant Duties and Responsibilities:

Cleans rugs carpets and upholstered furniture using a vacuum cleaner broom and carpet shampoo machine.
Cleans rooms hallways and restrooms.
Washes walls and ceiling moves furnitures and turn mattress.
Vacuums sweeps mops scrubs waxes and polishes floor.
Dusts and polishes metalwork.
Collects soiled linen for laundering.
Received linen supplies from floor shoots.
Maintains housekeeping carts.
Removes trash. Empty trash containers and ashtrays.
Walk all assigned floors at beginning and end of shift to collect newspaper bags newspapers trash soiled linen.
Pickup clean linen and refill the par stock of linen on each floor pantry.
Deliver towels cribs cots and other items to the guest rooms on requests.
Sort linen stock room attendant closets.
Refill the par stock of guest amenities and supplies on each floor pantry.
Help with the heavy lifting when super cleaning / spring cleaning of rooms.
Clean all public areas in the prescribed manner while following department standard operating procedures.
Remove soiled linen and trash from the pool side and other service area and take to appropriate locations in the prescribed manner.
Assist in placing bed boards roll-away beds extra bed etc.
Report missing / found articles damage or merchandise problems to the housekeeping supervisors.
Respond at all times in a friendly helpful manner to guests and other colleagues.
Take up any tasks assigned by the supervisors as and when needed.
Report to work in required uniform and in adherence with the Hotels Dress Code Policy.
Replenishes guestroom and bath supplies.
Replenish amenities according to the operational standards.
Deliver and retrieve items on loan to guests e.g. iron and ironing boards
Perform rotation cleaning duties (e.g. steam clean carpets spring cleaning super cleaning etc.) as required
Anticipate guests needs respond promptly and acknowledge all guests however busy and whatever time of day.
Maintain positive guest relations at all times.
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Resolve guest complaints ensuring guest satisfaction.
Monitor and maintain cleanliness sanitation and organization of assigned work areas.
Cleans the bathroom.
Remove soil dirt soap build-up and hair from bathroom mirrors vanity sink toilet shower walls bathtub shower curtain and floor.
Replace facial toilet tissue and bathroom amenities in correct amount and
location.
Inspect condition of bathrobes and replace soiled/damaged ones.
Remove all dirty linens and replace with the clean par to the designated layout.
Remove dirty bed linen and make up bed with clean linen.
Replace laundry bags and slips.
Clean closets and door tracks on check-out rooms removing dust and
debris. Ensure correct amount and placement of hangers extra
blanket/pillow and luggage rack.
Dust and polish all furniture.
Realign furniture to the floor plan.
Responsible for replenishment of guest complimentary water.
Attends to guest calls guest requests /guest complaints in the area assigned.
Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement.
Responsible for following the standard operating procedures.
Responsible for achieving and exceeding the guest satisfaction score.
Update status of rooms cleaned on assignment sheet.
Return and restock cart at end of shift.
Ensure security of guest rooms and privacy of guests.
Checks and secures the rooms.
Must be able to work independently and as a team player.

Prerequisites:
Physical mobility and stamina required ability to follow instruction detail-oriented
professional attitude is required ability to work independently. Speak with others
using clear and professional language. Support team to reach common goals.
Ensure adherence to quality expectations and standards.
Move lift carry push pull and place objects weighing less than or equal to 25
pounds without assistance.

Education:
High school diploma or equivalent.

Experience:
Previous hotel-related experience desired.

Job Title:Housekeeper/Room Attendant- Fairfield InnPosition Summary:Performs routine duties in cleaning and servicing of guest rooms and bathsunder supervision of housekeeping supervisor. Room attendant promotesa positive image of the property to guests and must be pleasant honestfriendly and should...

Room Attendant Duties and Responsibilities:

Cleans rugs carpets and upholstered furniture using a vacuum cleaner broom and carpet shampoo machine.
Cleans rooms hallways and restrooms.
Washes walls and ceiling moves furnitures and turn mattress.
Vacuums sweeps mops scrubs waxes and polishes floor.
Dusts and polishes metalwork.
Collects soiled linen for laundering.
Received linen supplies from floor shoots.
Maintains housekeeping carts.
Removes trash. Empty trash containers and ashtrays.
Walk all assigned floors at beginning and end of shift to collect newspaper bags newspapers trash soiled linen.
Pickup clean linen and refill the par stock of linen on each floor pantry.
Deliver towels cribs cots and other items to the guest rooms on requests.
Sort linen stock room attendant closets.
Refill the par stock of guest amenities and supplies on each floor pantry.
Help with the heavy lifting when super cleaning / spring cleaning of rooms.
Clean all public areas in the prescribed manner while following department standard operating procedures.
Remove soiled linen and trash from the pool side and other service area and take to appropriate locations in the prescribed manner.
Assist in placing bed boards roll-away beds extra bed etc.
Report missing / found articles damage or merchandise problems to the housekeeping supervisors.
Respond at all times in a friendly helpful manner to guests and other colleagues.
Take up any tasks assigned by the supervisors as and when needed.
Report to work in required uniform and in adherence with the Hotels Dress Code Policy.
Replenishes guestroom and bath supplies.
Replenish amenities according to the operational standards.
Deliver and retrieve items on loan to guests e.g. iron and ironing boards
Perform rotation cleaning duties (e.g. steam clean carpets spring cleaning super cleaning etc.) as required
Anticipate guests needs respond promptly and acknowledge all guests however busy and whatever time of day.
Maintain positive guest relations at all times.
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Resolve guest complaints ensuring guest satisfaction.
Monitor and maintain cleanliness sanitation and organization of assigned work areas.
Cleans the bathroom.
Remove soil dirt soap build-up and hair from bathroom mirrors vanity sink toilet shower walls bathtub shower curtain and floor.
Replace facial toilet tissue and bathroom amenities in correct amount and
location.
Inspect condition of bathrobes and replace soiled/damaged ones.
Remove all dirty linens and replace with the clean par to the designated layout.
Remove dirty bed linen and make up bed with clean linen.
Replace laundry bags and slips.
Clean closets and door tracks on check-out rooms removing dust and
debris. Ensure correct amount and placement of hangers extra
blanket/pillow and luggage rack.
Dust and polish all furniture.
Realign furniture to the floor plan.
Responsible for replenishment of guest complimentary water.
Attends to guest calls guest requests /guest complaints in the area assigned.
Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement.
Responsible for following the standard operating procedures.
Responsible for achieving and exceeding the guest satisfaction score.
Update status of rooms cleaned on assignment sheet.
Return and restock cart at end of shift.
Ensure security of guest rooms and privacy of guests.
Checks and secures the rooms.
Must be able to work independently and as a team player.

Education:
High school diploma or equivalent.

Experience:
Previous hotel-related experience desired.

Key Skills

Time Management
Customer Service
Hotel Experience
Taleo
Hospitality Experience
Industrial Cleaning
Laundry
Guest Relations Experience
Host/Hostess Experience
Cleaning Experience
Custodial Experience
Commercial Cleaning

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About Company

Premier Management

Premier Management Inc. is a hotel development and management company. Headquartered in Farmington, Missouri. We are the premier hospitality management.

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