Security Communication Specialist
Share
Job Location:
Springfield, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Find your calling at Mercy!
OverviewUnder general supervision will perform tasks related to the operation of communication equipment used in receiving sending and relaying information in response to Emergency/Non-Emergency calls according to the goals of Mercy Health System the philosophy of the Sisters of Mercy Standard of Care and Employee Code of Conduct. Determine exact location of each incident or request. Dispatch and track location ofPublic SafetyOfficers. Provide pre-arrival and post-dispatch instructions when applicable. Maintain necessary documentation and records. Coordinate with various law enforcement agencies the fire department the House Nursing Supervisor EMS the operators alarm companies administration maintenance EVS guest services and thePublic Safetyofficer in charge. Performs related duties as assigned.
Position Details:
QualificationsEducation: High school diploma or : Emergency Police Dispatch (EPD) certified by NAED within 90 days of date of hire and Emergency Telecommunicator course (ETC) or successful completion during initial : Certifications: Other: Skills Knowledge and Abilities: Ability to handle highly stressful situations while having extremely good multitasking and communication skills. Ability to prioritize information with logical and rational approach to solving problems. Possess a high degree of self discipline and confidence to control the actions of others in emergency situations. Ability to process information quickly and make decisions that have a direct impact on the safety of patients visitors and co-workers. Proficiency with call-creation of emergency and non-emergency incidents to include the following: 1) Make decisions quickly and accurately based on prior guidance provided to you. 2) Enter data or information (such as names telephone numbers license plate sequences etc.) into a computer using a keyboard. 3) Hear comprehend summarize and/or answer questions about information told verbally in short story form. 4) Use written information provided on lists (such as an alphabetically-sequenced telephone book). 5) Recognize if bits of information such as addresses or names are similar or different. 6) Quickly learn and later recognize information that is shown in writing such as descriptions (e.g. red car blue boat green shirt). 7) Hear and remember pieces of information such as telephone numbers or license plate numbers for a short period of time. 8) Evaluate information provided in order to prioritize or categorize incidents. 9) Evaluate information and identify the most correct solution based upon that information. 10) Determine routes and/or locations using very basic maps. 11) Correctly spell commonly-used words that might delay emergency assistance if misspelled. 12) Communicate using sentences or phrases that clearly express the intended meaning. 13) Read and comprehend written Conditions Mental and Physical Requirements: Patience emotional stability and the ability to work in high stress situations are required. Works indoors with adequate temperatures ventilation and lighting. Average indoor exposure to noise and disruptions normal indoor exposure to dust/dirt and above average stress. Periodically works beyond normal hours and works on an as needed basis. Must be able to sit or stand for long periods throughout the workday with intermittent period of walking bending twisting and reaching. Dexterity ranges from simple coordinated movements of fingers/hand feet/legs and torso. Sedentary work with occasional lifting/carrying objects of Preferred Education: Preferred Licensure: Preferred Experience: Preferred Certifications: Preferred Other:Why Mercy
From day one Mercy offers outstanding benefits - including medical dental and vision coverage paid time off tuition support and matched retirement plans for team members working 32 hours per pay period.
Join a caring collaborative team where your voice matters. At Mercy youll help shape the future of healthcare through innovation technology and compassion. As we grow youll grow with us.
Required Experience:
IC
Key Skills
- CCTV
- Low Voltage
- Network Management
- IDS
- Computer Networking
- Field Service
- ICD Coding
- Military Experience
- Security
- Security System Experience
- Information Security
- Troubleshooting
About Company
Mercy is one of the largest U.S. health systems with 44 acute care & specialty hospitals, over 700 physician & outpatient clinics in Arkansas, Kansas, Missouri & Oklahoma.
