Front Desk Agent

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profile Job Location:

Pineville, LA - USA

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

We are seeking a Front Desk Agent to become apart of our team!You will accommodatepatrons as well as identify areas of improvementto increase efficiency.

Responsibilities:

  • Registerand assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs requests and complaints
  • Collectpaymentfrom departing guests
  • Keeprecords of occupied rooms and guests
  • Communicate pertinent guest information to designated departments

Qualifications:

  • Previousexperience in customer service front desk service or other related fields preferred but not required
  • Ability to build rapport with guests
  • Strongorganizationalskills
  • Excellent written and verbal communication skills

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Required Experience:

Unclear Seniority

We are seeking a Front Desk Agent to become apart of our team!You will accommodatepatrons as well as identify areas of improvementto increase efficiency.Responsibilities:Registerand assign rooms to guestsConfirm phone and online reservationsRespond to guest needs requests and complaintsCollectpaymen...
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Key Skills

  • Customer Service
  • Hotel Experience
  • Hospitality Experience
  • Computer Skills
  • Upselling
  • Medical office experience
  • Office Experience
  • Computer Literacy
  • Front Desk
  • Guest Services
  • Cash Handling
  • Phone Etiquette

About Company

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Limited service upper mid-scale hotel. 

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