Technical Support Specialist
Share
Job Location:
Spring Hill, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Responsibilities:
- Provide technical assistance and support to customers regarding software and hardware issues
- Resolve technical problems efficiently and effectively
- Install and configure computer systems and applications
- Assist in the maintenance and management of IT infrastructure
- Document troubleshooting steps and solutions for future reference
- Collaborate with the IT team to identify and implement technical improvements
Essential Qualifications:
- Bachelors degree in Computer Science or related field
- Proven experience in technical support roles
- Excellent problem-solving and communication skills
- Strong knowledge of operating systems networking and hardware
- Ability to work under pressure and meet strict deadlines
Desired Experience:
- Minimum of 1 year of experience in technical support
- Experience with troubleshooting software and hardware issues
- Certifications in relevant IT fields
- Experience with customer service
Salary & Benefits:
- Salary Range: $87000 - $123000 per year
- Health insurance and other benefits package
- Paid time off and holidays
- Opportunities for professional development and growth
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
