Front of House Bar Team Member

ABOUT US

University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge United Kingdom. Overlooking Parkers Piece is the Hotels quintessentially British Restaurant and Bar Parkers Tavern Library Lounge and beautiful 272 square metre wood panelled Ballroom.

Opened in 1834 as a Coaching Inn University Arms is Cambridges oldest Hotel. For 180 years the Hotel was added to updated and modernised in line with the age; however it was the reopening in 2018 after a four-year 80m full renovation that really positioned the Hotel. It is now Cambridges go to destination alluring visitors with the promise of a sense of modern luxury.

WHAT WILL YOU BE DOING

As a Front of House Bar Team Member you will be a key part of delivering exceptional dining and bar experiences at University Arms Hotel. Youll welcome guests with warmth and professionalism take orders serve food and drinks efficiently and ensure every guest enjoys a seamless and memorable experience.

THE DUTIES

• Provide professional engaging and anticipatory service to all guests.
• Take food and beverage orders accurately serving promptly and efficiently.
• Set up maintain and clear tables bars and service areas to ensure a clean and inviting environment.
• Assist with stock monitoring replenishment and bar preparation as needed.
• Collaborate with the bar staff to deliver a seamless guest experience.
• Respond promptly and courteously to guest requests and resolve minor issues efficiently.
• Maintain exceptional product knowledge of cocktails wines spirits and bar menus.
• Manage billing and payment handling with accuracy.
• We believe in flexibility and multi-skilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests.

WHAT ARE WE LOOKING FOR IN YOU

• Friendly approachable and guest-focused with excellent communication skills.
• Energetic flexible and able to work efficiently in a fast-paced environment.
• Team-oriented proactive and willing to take ownership of tasks.
• Attention to detail and commitment to maintaining high standards.
• Previous experience in restaurant or bar service preferred but not essential.
• Willingness to work varied shifts including evenings weekends and holidays.
• Warm confident and polished communication skills.

THE PERKS

As well as the opportunity to work with a fantastic team in an exceptional property the position comes with:

• Competitive salary
• Free meals on duty
• Team Member Parties
• Room and F&B discounts across the Marriott portfolio

RIGHT TO WORK

In line with the requirements of UK immigration legislation all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.

PAY

12.24 per hour plus 1.60 per hour service charge