Senior Compliance Specialist

As one of Canadas leading life insurers Blue Cross Life Insurance Company of Canada (Blue Cross Life) takes great pride in being the most trusted brand by Canadian consumers offering exceptional coverage tailored to protect them and their families.

Federally licensed with operations across Canada Blue Cross Life provides a full suite of top-tier Individual and Group Life and Disability insurance options. This comprehensive range of products is backed by an insurer with decades of experience protecting Canadians.

Our employees are the key component in enabling us to deliver competitive life and disability products nationally; we value their knowledge and integrity and are dedicated to their professional development by providing an environment of continuous learning and growth. We seek creative problem solvers who care about the work they do while helping to drive responsiveness and insight throughout our organization.

If you are looking for an opportunity in a challenging fast-paced and collaborative work environment the career you have been looking for may be waiting for you at Blue Cross Life.

The Opportunity

As a Senior Compliance Specialist you will play a key role in strengthening and evolving our compliance program across consumer protection conduct risk financial crime privacy and regulatory integrity. You will provide subject matter expertise and advisory support across market conduct distribution practices complaints oversight regulatory change and monitoring and testing activities.

In this role you will analyze emerging risks interpret regulatory requirements and provide actionable recommendations that inform business decisions and promote fair customer outcomes. You will contribute to the implementation and ongoing enhancement of compliance frameworks reporting processes and GRC-enabled tools helping ensure the organization remains aligned with federal and provincial regulatory expectations.

This position offers the opportunity to work cross-functionally support complex compliance initiatives and contribute to the continued maturity of our compliance function within a dynamic and evolving regulatory environment.

Key Responsibilities

Compliance Oversight Advisory & Risk Management:

• Provide subject matter expertise and advisory support across market conduct consumer protection distribution practices privacy financial crime and operational resilience.
• Assess compliance and conduct risks interpret regulatory requirements and provide guidance to business partners on control design risk mitigation and issue remediation.
• Support the ongoing effectiveness of compliance frameworks and monitoring activities.

Monitoring Testing & Issue Management:

• Execute and support compliance monitoring testing and thematic reviews to assess adherence to regulatory and internal requirements.
• Identify document and assess compliance issues and consumer harm risks support root-cause analysis and track remediation actions through to completion.
• Escalate matters as appropriate in accordance with established governance processes.

Complaints Oversight & Fair Customer Outcomes:

• Support oversight of complaints handling processes to ensure regulatory compliance fair treatment of customers and timely resolution.
• Analyze complaint trends and customer outcomes to identify conduct risks and systemic issues and contribute to enhancements in controls disclosures and business practices to prevent recurrence and consumer harm.

Regulatory Change Reporting & Regulatory Engagement:

• Support the identification assessment and implementation of regulatory changes including communication of impacts to stakeholders.
• Assist with regulatory reporting breach assessments and responses to regulatory inquiries and examinations ensuring accuracy timeliness and appropriate documentation in line with regulatory expectations

Compliance Systems Records & Program Enablement:

• Support the use and maintenance of compliance systems and tools including risk and issue tracking reporting and documentation.
• Contribute to effective records management practices to support regulatory compliance audits and examinations and assist with the development of compliance reporting training and program enhancements.

Innovation

• Support the identification and implementation of improvements to compliance procedures services and supporting tools.
• Support the configuration and enhancement of the organizations GRC platform to improve workflows reporting assessments and monitoring activities.
• Contribute to identifying opportunities to improve data quality automation and usability to enhance the efficiency consistency and effectiveness of compliance processes.

What you need to succeed:

• Bachelors degree in business Finance Law Risk Management or a related field
• 5 years of progressive experience in compliance regulatory or risk management roles within insurance or financial services
• Demonstrated experience supporting compliance frameworks monitoring and testing programs issue management and regulatory reporting
• Strong understanding of Canadian regulatory frameworks (OSFI FCAC FINTRAC OPC and provincial insurance regulators)
• Experience working with compliance systems or GRC platforms and leveraging data to support monitoring and reporting activities
• Proven ability to analyze regulatory requirements and translate them into practical business guidance
• Strong analytical documentation and stakeholder engagement skills
• Professional compliance or risk certification (e.g. CRCM CAMS CFE CPA CIA) considered an asset
• Bilingual (English & French) considered an asset

Whats in it for you

Youll join a collaborative organization where compliance is valued as a strategic partner to the business. This role provides meaningful exposure to complex regulatory matters the opportunity to contribute to program enhancements and system improvements and the ability to build deep expertise across multiple risk domains. Along with competitive pay and comprehensive benefits we offer flexibility balance and a culture grounded in respect and accountability.

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Pay Range:

$82648 - $91831 (CAD)

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge skills qualifications experience and education/ addition to Base Pay eligible Blue Cross Life employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

Blue Cross Life is an equal opportunity employer. We strive to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity equity and inclusion (DEI). Accessibility is a top priority.

For applicants with disabilities we provide accommodations throughout the recruitment selection and/or assessment process. If selected to participate in the recruitment selection and/or assessment process please inform Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

Our recruitment process may involve automated tools including AI to assist in screening applications.

We would like to thank all candidates for expressing interest. Please note that only those selected for interviews will be contacted. If you experience any technical issues throughout the application process please email: .

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