The Role
Joining Moderna means advancing mRNA science to transform medicine. Work with exceptional global teams on a broad pipeline and build a career that makes a real difference for patients.
Moderna is strengthening its international business services hub in Warsaw supporting our growing global operations. We welcome professionals ready to help advance our mission and shape the future of mRNA medicines.
The Contract Operations Analyst will work closely with Modernas US Commercial organization to manage contract and customer administration related activities. You will partner cross-functionally and externally to operationalize contract pricing memberships and payments while delivering high-quality analytics and reporting that informs commercial strategy. Operating from Warsaw during regular office hours you will support a growing US portfolio and play a critical role in scaling Modernas Revenue Management and contracting infrastructure.
Heres What Youll Do
Develop a working knowledge of contract pricing structures membership eligibility customer setups and payment flows understanding downstream impacts across Market Access and Commercial operations.
Partner with third-party vendors and wholesaler partners to ensure accurate contract setup and execution within Moderna systems.
Maintain accurate customer records and contract membership data using Excel and customer information sources ensuring compliance and data integrity.
Establish and maintain a centralized database of contract rosters and key contract information to support operational visibility and reporting.
Calculate and analyze administration fees due to contracted customers (e.g. GPOs) preparing outputs for managerial review and approval.
Consolidate data and generate reporting on key operational and financial metrics to support the US Market Access teams decision-making.
Manage Modernas Revenue Management System (RMS) and maintain the contract matrix ensuring alignment with pricing eligibility and compliance standards.
Collaborate cross-functionally with Legal Finance Operations and Account Management to support contract execution issue resolution and operational excellence.
Maintain departmental logs shared mailboxes documentation repositories and operational trackers to ensure audit readiness and process continuity.
Deliver ad hoc reporting and analytical support as business needs evolve leveraging digital tools and emerging Generative AI capabilities to enhance efficiency and insight generation.
The key Moderna Mindsets youll need to succeed in the role
We behave like owners. The solutions were building go beyond any job description.
We digitize everywhere possible using the power of code to maximize our impact on patients.
Heres What Youll Need (Basic Qualifications)
Degree in Finance or Business.
1 years of contracts experience.
Strong Microsoft Office skills including Excel working with formulas pivots and data analysis.
Experience as a working manager contributing to deliverables while also managing a team to meet objectives.
Experience with AI in business a plus.
Proficiency in English (verbal and/or written) required due to global collaboration needs.
Heres What Youll Bring to the Table (Preferred Qualifications)
Chargebacks rebates Class of trade management.
Understanding of industry identifiers (including DEA HIN and 340B ID).
Experience with Model N or a Revenue Mgmt. system a plus.
Strong excel experience required.
Experience with researching issues and resolving various data points internally and public.
Ability to work collaboratively across the team and other functions and communicate your thoughts in a clear and professional manner verbally and in a presentation setting.
A self-starter with the ability to thrive in a quickly adapting matrixed and high-growth environment.
A desire to make an impact as part of a high-growth transformational company that is Bold Relentless Curious and Collaborative.
Collaboration Skills:
Ability to communicate timely and clearly with US and Poland based leadership to meet US derived objectives.
Experience with driving process improvements and creating innovative solutions to operational challenges.
Ability to navigate through processes changes in a heavily seasonal business.
Problem-Solving and Communication:
Strong problem-solving skills with the ability to anticipate challenges and develop effective solutions.
Strong written and verbal communication skills with the ability to explain topics clearly.
Expertise in Contract Operations a plus:
Basic understanding of U.S. pharmaceutical market dynamics including pricing reimbursement and contracting.
Familiarity with SOX compliance audit requirements and contract governance processes.
Pay & Benefits
At Moderna we believe that when you feel your best you can do your best work. Thats why our global benefits and well-being resources are designed to support youat work at home and everywhere in between.
Best-in-class healthcare plus voluntary benefit programs to support your unique needs
A holistic approach to well-being with access to fitness mindfulness and mental health support
Family building benefits including fertility adoption and surrogacy support
Generous paid time off including vacation bank holidays volunteer days sabbatical global recharge days and a discretionary year-end shutdown
Savingsandinvestments to help you plan for the future
Location-specific perks and extras
The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.
About Moderna
Since our founding in 2010 we have aspired to build the leading mRNA technology platform theinfrastructure to reimagine how medicines are created and delivered and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.
By living our mission values and mindsets every day our peopleare the driving force behind our scientific progress and our we are creating a culture of belonging and building an organization that cares deeply for our patients our employees the environment and our communities.
We are proud to have been recognized as a Science Magazine Top Biopharma Employer a Fast Company Best Workplace for Innovators and a Great Place to Work in the U.S.
As we build our company we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation teamwork and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn contribute and make a meaningful impact.
If you want to make a difference and join a team that is changing the future of medicine we invite you to visit to learn more about our current opportunities.
Moderna is a smoke-free alcohol-free and drug-free work environment.
Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day please apply!
Moderna is committed to equal opportunity in employment and non-discrimination for all employees and qualified applicants without regard to a persons race color sex gender identity or expression age religion national origin ancestry or citizenship ethnicity disability military or protected veteran status genetic information sexual orientation marital or familial status or any other personal characteristic protected under applicable law. We consider qualified applicants regardless of criminal histories consistent with legal requirements.
Were focused on attracting retaining developing and advancing our employees. By cultivating a workplace that values diverse experiences backgrounds and ideas we create an environment where every employee can contribute their best.
Moderna is committed to offering reasonable accommodation or adjustments to qualified job applicants with disabilities. Any applicant requiring an accommodation or adjustment in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations and Adjustments team at .
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Required Experience:
IC
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