Receptionist Long Term Care
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Job Location:
Dearborn, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
Provides assistance and support to visitors staff & residents in person and over the phone. Performs a variety of clerical job functions.
- Under minimal direction transfers incoming calls to the appropriate locations assists with the placement of outgoing calls pages staff both overhead and through pagers handles resident information inquiries and provides assistance to callers and visitors in a tactful cheerful and professional manner.
- Monitors lobby for resident and guest safety.
- Greets visitors guests new residents and transporters and directs to appropriate unit.
- Accepts and logs room and board payments visitor meal payments special activities fees etc.
- Assists potential new customers with pre-tour paperwork; locates staff to give tour; works with Admissions to ensure that Facility brochure is available at all times. Greets and directs transportation services and new residents upon arrival. Assists outside vendors for the delivery of O2 UPS vendor deliveries etc.
- Responds to all emergency situations and evaluates situation for severity and appropriate notification of management personnel.
- Notifies appropriate nursing station when a wandering patient attempts to leave through the front door or has a significant need for assistance.
- Responsible for opening/closing duties as required by shift.
- Distributes incoming mail as needed and forwards resident mail in a timely manner.
- Maintains workroom and lobby in an orderly manner. Monitors office equipment to ensure functionality. Makes service calls to vendors on an as needed basis. Maintains sufficient stock of forms and office supplies and orders as needed. Maintains reference binders/materials in a professional organized manner.
- Processes daily census in a timely manner (day shift only).
- Carries out clerical duties assigned by Administrator or his/her designee. Assists with projects (i.e. copying assistance with monthly invoices building of resident surveys brochures pamphlets etc.) from other departments that can be accomplished in a professional manner with minimal disruption of regular daily tasks.
- Required High School Diploma or equivalent
- 1 year of relevant experience Minimum one year in similar position. Required
- Computer experience Preferred
How Corewell Health cares for you
Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Common Retirement Community - 16351 Rotunda Dr - DearbornDepartment Name
Admin - Dearborn Senior LivingEmployment Type
Part timeShift
Rotating (United States of America)Weekly Scheduled Hours
20Hours of Work
VariableDays Worked
VariableWeekend Frequency
Variable weekendsCURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.
An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Required Experience:
Junior IC
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
Corewell Health is committed to granting equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status
