Major Responsibilities:
Serves as the first contact with students faculty and staff for bursar questions and issues either in person or on the phone
Receive payments & key payments into the system of record - Banner
Reconcile daily cash drawer with Banner report; correct discrepancies before finalizing report in Banner
Process all request for official transcripts
Apply all charges for proctored exams / tests
Process payments received by mail to student accounts in Banner.
Issue bus and parking passes & maintain database (Access) for both
Review and approve Student Computer Requests and maintain database (Access)
Perform all other related duties as assigned consistent with commonly accepted practices
Hourly Wage: $15.00
Schedule: up to 28 hours per week primarily Monday-Friday
Minimum Qualifications:
High School Diploma GED or equivalent experience
Six (6) months to one (1) year cash handling & customer service experience
First class customer service and communication experience
Strong organizational skills
Ivy Tech is committed to supporting the well-being growth and financial security of our part-time employees. These benefits include:
Health & Wellness
Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no cost confidential counseling sessions legal consultations financial planning consultations and other resources
Financial & Retirement Benefits
All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings
Educational Benefits
Fee remission for employees spouses and legal dependents.
Ivy Tech Community College offers Associate's Degrees and Certificates to students in more than 70 programs in over 75 communities across Indiana.