Continuous Improvement Leader, Business Processes

Founded over 35 years ago First Quality is a family-owned company that has grown from a small business in McElhattan Pennsylvania into a group of companies employing over 5000 team memberswhile maintaining ourfamilyvalues and entrepreneurialspirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada the companies within the First Qualitygroup produce high-quality personal care and household products forlargeretailers and healthcareorganizations. Our personal care and household product portfolio includes baby diapers wipes feminine pads paper towels bath tissue adult incontinence products laundry detergents fabric finishers and dishwash addition we manufacture certain raw materials and components used in the manufacturing of these products including flexible print and packaging solutions.

Guided by our values of humility unity and integrity we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality youll find a collaborative environment focused on continuous learning professional development and our mission to Make Things Better.

We are seeking a Continuous Improvement Leader Business Processes for our First Quality Tissue SE facility located in Anderson SC. This position will be responsible for improvement and automation of business processes with goal of zero losses zero Non value added activities and zero manual touches in all business processes.

Captain all First Quality Tissue COE leaders for prioritization of business process improvement opportunities in collaboration with the First Quality Enterprise team (Solution Architects and enterprise standard workflow) and First Quality Tissue IT team.

Primary responsibilities include:

• Create and maintain the single source of truth of all FQ Tissue Business Processes in collaboration with the Enterprise standard team. Ensures standardization of business process across all Tissue sites Anderson Lock Haven and Defiance.

• The Business process improvement leader will drive best practices and innovation w.r.t business processes and tools to orchestrate the processes.

• The Business process improvement leader is responsible for governance stakeholder engagement and training of business processes.

• Define leader standard work for business processes in collaboration with the business leaders.

• Define daily management system to drive sustainable improvements for business processes in collaboration with business leaders and team members.

• Work with applied data science team leader to launch projects in areas of Gen AI ML models and Analytics to create health checks of business processes to improve business processes and to automate business processes

• Lead the CI engineers and COE Leaders for individual processes

  • Procure to Pay Order to Cash

  • Demand and Supply planning

  • Manufacturing processes - MES

  • Other processes HR Maintenance engineering IT Finance Safety Document management Quality Warehouse processes

The ideal candidate should possess the following:

• Bachelors degree in Engineering or other relevant field

• SAP knowledge Business process improvement experience Lean Six sigma or Continuous improvement knowledge

• Knowledge of process mapping root cause analysis and process improvement tools

• Minimum of 7 years of experience implementing successful large-scale business process improvements projects

• Experience working with digital transformation and business process improvements

• Deep understanding of business processes (Procure to pay Order to Cash Supply/Demand HR processes maintenance processes Finance processes Safety processes)

• Knowledge of common enterprise tools (SAP MES Salesforce Hexagon Intelex)

• Knowledge of data engineering data transformation advanced analytics machine learning and agentic AI to leverage the digital layer of the enterprise.

• Resource management skills and ability to handle complex / sensitive issues as well as to flex with agility to serve the business need.

Ability to travel as necessary to support multiple sites.

What We Offer You

We believe that by continuously improving the quality of our benefits we can help to raise the quality of life for our team members and their families. At First Quality you will receive:

• Competitive base salary and bonus opportunities

• Paid time off (three-week minimum)

• Medical dental and vision starting day one

• 401(k) with employer match

• Paid parental leave

• Child and family care assistance (dependent care FSA with employer match up to $2500)

• Bundle of joy benefit (years worth of free diapers to all team members with a new baby)

• Tuition assistance

• Wellness program with savings of up to $4000 per year on insurance premiums

• ...and more!