Senior Brokerage Officer (Redeployment 22239)

• Suffolk County Council
• Address: Endeavour House Russell Road Ipswich IP1 2BX - Hybrid
• Salary: 34434 per annum (pro rata for part time)
• Hours: 37 hours per week flexible working options available
• Contract: Permanent

Were passionate about improving the future for our customers our communities and the environment. If you are too join us as a Senior Brokerage Officer and make a huge and meaningful impact. Your innovation and drive will help us to continue improving and evolving. Our opportunities and support will enable you to make a difference and leave a positive lasting legacy.

Reimagine the possibilities.

Your role and responsibilities

In this role you will support the effective delivery of the Brokerage service by:

• Ensuring each team member has a clear tailored development plan aligned to the wider Business Plan and that progress is monitored efficiently and on time to support highquality performance evaluation.
• Producing accurate performance data and reports to support strategic commissioning and contract managers contributing valuable insight and driving continuous improvement in our processes.
• Working closely with Hospital Discharge Teams Social Work Services and HomeFirst colleagues to enable safe timely and wellcoordinated discharges.
• Supporting the Brokerage Team to build and maintain positive relationships with internal and external customers ensuring excellent service delivery and identifying opportunities for service and process improvements.
• Motivating teams to achieve strong outcomes by reviewing performance setting realistic objectives and encouraging a culture of accountability and success.

You will need

We are looking for someone who brings:

• NVQ4 in Project Management (or an equivalent qualification/experience) or a willingness to work towards this.
• Strong literacy and numeracy skills with excellent attention to detail.
• Experience or knowledge of Residential and Nursing Care Homes and Supported Accommodation (desirable but not essential).
• A proactive approach to learning and adapting to new and evolving systems processes and working practices.
• Proven ability to work independently - planning prioritising and managing competing deadlines in a fastpaced pressurised environment.

You can view a full list of requirements in theJob and Person Profile (Word).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

Our team:

• Acts as the central contact point for Social Care placements across Suffolks Adult Social Care services.
• Works proactively to minimise waiting times for people who need their next stage of care or support.
• Has a strong supportive and inclusive culture focused on continuous selfassessment and improving outcomes for adults in Suffolk.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in our Workforce Equality Report.

For more information

Please contact Jack Barnes (he/him) for a casual conversation. You can reach him by calling or emailing . Alternatively please contact Zowie Easterbrook for a casual conversation. You can reach them by calling or emailing

How to apply

Step 1 - Read the Job and Person Profile (Word).

Step 2 - Click Apply Now to start your online application.

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.

1. Tell us about a time you identified an opportunity for business development efficiency or service innovation. What was your role in progressing it
2. Describe an experience where you worked collaboratively to support timely hospital discharge or another timecritical care pathway. What actions did you take and what impact did they have
3. Please describe a time when you built effective working relationships with a wide range of stakeholders (such as providers health colleagues or social care teams). What was the situation and how did your actions contribute to a positive outcome
4. Explain a time when you had to manage competing priorities or work under pressure. How did you organise your workload and ensure deadlines were met

Step 4 - Upload a CV (without name and personal details).

Please note: Without a supporting statement and CV your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application please see our How to Apply page.

We value authentic applications that showcase your genuine skills and experiences so we encourage you to present your own work and ideas throughout the process. You can also read our Using AI in Your Application and Interview guidance to understand acceptable and unacceptable use of AI. If AI is used inappropriately your application may not be progressed.

Do you need any reasonable adjustments to help you to apply If you are disabled and/or have additional support needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team at or. You can find examples of possible adjustments on our Reasonable Adjustment pages. If youre invited to the next stage youll have another chance to request adjustments.

Closing date:11.30pm 12 March 2026.

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid