SOTI is committed to providing its employees with endless possibilities; learning new things working with the latest technologies and making a difference in the world.
Job Title: Technical Writer
Location: Mississauga Canada (Hybrid)
Who We Are
At SOTI we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software.
To us being visionary is more important than doing things the way theyve always been done.
Whats in it for you
The People - From our humble origins in our founders basement to our industry leading position today SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth continuous innovation and fun.
The Growth - Our environment fosters new ideas fresh perspectives and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!
The Technology - Youll get the chance to work with leading edge technologies and take on complex and interesting projects as part of highly collaborative and agile teams. You will work alongside SOTIs partners which include leading tech giants that will keep you on the cusp of emerging technologies.
What Youll Do
Evaluate the documentation needs for all SOTI products.
Estimate plan and track documentation projects.
Regularly report the progress roadblocks and concerns to the team.
Use SOTI products to learn and gain expertise before writing the documentation.
Design and create user guides online help SDK guides and integration guides.
Define training needs and create training guides.
Collaborate with Product Management Development and Quality Assurance teams.
Schedule reviews with multiple stakeholders.
Be the Voice of the User within the company.
Work independently and with limited supervision.
Experience Youll Bring
1-3 years as a technical writer.
Knowledge of DITA XML or other XML languages such as DocBook.
Experience in mobile Cloud client-server or other enterprise technologies.
Experience in or knowledge of Mobile Device Management as well as Server and Cloud infrastructure.
Passionate about everything Mobile.
Connected with the latest trends in Mobile Device Management.
Technical Requirements:
Oxygen XML or DITA Open Toolkit
Video capture and editing software such as Camtasia
Git
Adobe Acrobat Professional
Microsoft Word
#LI-RJ1
If you want to bring your ideas to life apply at SOTI today.
Use of Artificial Intelligence in Hiring
SOTI uses AI tools to support parts of our recruitment process such as reviewing resumes screening qualifications and creating interview questions. These tools assist our team only-final hiring decisions are made by people not automation. For privacy-related questions please contact .
We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process please notify People & Culture at .
Please note that SOTI does not accept unsolicited resumes from recruiters or employment the absence of a signed Services Agreement with agency/recruiter SOTI will not consider or agree to payment of any referral compensation or recruiter fee.
SOTI is committed to providing its employees with endless possibilities; learning new things working with the latest technologies and making a difference in the world.Job Title: Technical WriterLocation: Mississauga Canada (Hybrid)Who We AreAt SOTI we are committed to delivering best in class mobile...
SOTI is committed to providing its employees with endless possibilities; learning new things working with the latest technologies and making a difference in the world.
Job Title: Technical Writer
Location: Mississauga Canada (Hybrid)
Who We Are
At SOTI we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software.
To us being visionary is more important than doing things the way theyve always been done.
Whats in it for you
The People - From our humble origins in our founders basement to our industry leading position today SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth continuous innovation and fun.
The Growth - Our environment fosters new ideas fresh perspectives and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!
The Technology - Youll get the chance to work with leading edge technologies and take on complex and interesting projects as part of highly collaborative and agile teams. You will work alongside SOTIs partners which include leading tech giants that will keep you on the cusp of emerging technologies.
What Youll Do
Evaluate the documentation needs for all SOTI products.
Estimate plan and track documentation projects.
Regularly report the progress roadblocks and concerns to the team.
Use SOTI products to learn and gain expertise before writing the documentation.
Design and create user guides online help SDK guides and integration guides.
Define training needs and create training guides.
Collaborate with Product Management Development and Quality Assurance teams.
Schedule reviews with multiple stakeholders.
Be the Voice of the User within the company.
Work independently and with limited supervision.
Experience Youll Bring
1-3 years as a technical writer.
Knowledge of DITA XML or other XML languages such as DocBook.
Experience in mobile Cloud client-server or other enterprise technologies.
Experience in or knowledge of Mobile Device Management as well as Server and Cloud infrastructure.
Passionate about everything Mobile.
Connected with the latest trends in Mobile Device Management.
Technical Requirements:
Oxygen XML or DITA Open Toolkit
Video capture and editing software such as Camtasia
Git
Adobe Acrobat Professional
Microsoft Word
#LI-RJ1
If you want to bring your ideas to life apply at SOTI today.
Use of Artificial Intelligence in Hiring
SOTI uses AI tools to support parts of our recruitment process such as reviewing resumes screening qualifications and creating interview questions. These tools assist our team only-final hiring decisions are made by people not automation. For privacy-related questions please contact .
We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process please notify People & Culture at .
Please note that SOTI does not accept unsolicited resumes from recruiters or employment the absence of a signed Services Agreement with agency/recruiter SOTI will not consider or agree to payment of any referral compensation or recruiter fee.
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