Automotive BDCCustomer Service Rep
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Job Location:
Chester, MT - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary:
Murphy Ford Inc. is seeking a dynamic and experiencedAutomotive BDC/Customer Service Representative to join our team in Delaware County PA Pennsylvania. This is a full-time individual contributor role with a basesalary plus commission in the Auto industry.
Compensation & Benefits:
In addition to the base salary the successful candidate will also receive commission on sales. Murphy Ford Inc. also offers a comprehensive benefits package including health insurance 401(k) paid time off and employee discounts on Ford vehicles.
Responsibilities:
- Act as the first point of contact for customers both in person and over the phone
- Respond to customer inquiries provide information about products and services and schedule appointments
- Manage customer database and follow up with potential leads to generate sales opportunities
- Utilize CRM software to track customer interactions and maintain accurate records
- Assist with developing and implementing marketing strategies to attract new customers
- Maintain an in-depth knowledge of Ford vehicles features and promotions to effectively educate customers
- Collaborate with sales and service team to ensure a seamless customer experience
- Resolve customer complaints and issues in a timely and professional manner
- Meet and exceed sales goals and customer satisfaction targets
Requirements:
- High school diploma or equivalent; college degree preferred
- Previous experience in the autoindustry
- Excellent communication and interpersonal skills
- Proficient in using CRM software and other computer applications
- Strong organizational multitasking and problem-solving skills
- Must be able to work a flexible schedule including weekends and evenings
- Valid drivers license and clean driving record
EEOC Statement:
Murphy Ford Inc. is an equal opportunity employer and does not discriminate on the basis of race color religion sex national origin age disability or any other legally protected status. We are committed to creating a diverse and inclusive workplace for all employees.
- 401(k)
- Health insurance
- Opportunities for advancement
- Paid training
- Vision insurance
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Are You tired of dead end jobs? Would you like to work in a fast paced high energy position? Do you want a real opportunity to make a six figure income? Do you ...
