Why join us
At Design Within Reach home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime from home to home generation to generation. For us that means exceptionally crafted built-to-last and beautifully designed furnishings.
Our purpose is design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values so we can build a more sustainable equitable and beautiful future for everyone.
The role of the Regional Director is to generate sales by providing exceptional service to all customers and to direct all activities required to achieve sales service merchandise presentation/visual excellence human resources management loss prevention and expense control goals within the expectations consistent with the Design Within Reach mission. You will set and monitor your own goals as well as your Regional Stores goals. You will manage and delegate Regional Store priorities. You will report to the Vice President of DWR Stores.
What youll do:
Youll have opportunities to design achieve and build relationships every day as you...
- Drive sales through proper management goal setting and evaluation Design Specialist training staff recognition and personal effort.
- Achieve Store and Regional goals: drives sales to achieve Regional profit goals through sales generation promotion of outstanding customer service merchandise presentation hosting Store design events loss prevention and inventory and expense management.
- Ensure Regional Stores adherence to merchandise standards by maximizing Store and Regional sales and profitability through interpretation of visual goals and directives to create a visual impact
- Loss prevention: ensure the Store meets its shortage goal and 100% staff compliance with loss prevention and safety procedures through awareness training and action. Addresses and resolves all our loss prevention or safety situations.
- Operations and systems: manage all procedures to maximize profit (e.g. scheduling shipment receiving processing transfer and control controllable expense and supply management) and ensures daily compliance by the staff of all Store procedure including systems procedures dress code attendance etc.
- Statistical plans: with emphasis on sales product knowledge customer service and visual excellence meets all Store financial plans. Manage all store business files.
- Develop a strong Store staff and Store General Managers teams: through recruitment selection development and inspiration.
- Resolve human resource issues
- Supports all Regional staff to maintain a positive and productive work environment provides for delivery of all management training programs conduct performance reviews and spends at least 50% visiting Stores within their areas.
- Make decisions to comply with Store visual and company procedures.
- Develop gain approval and administer budget and payroll expenditures.
- Adjust scheduling and resource expenditures to support the Stores current sales trend while maintaining overall profitability.
- Act as second and final interview and make the decision to hire Store Design Specialist and Store Assistant / General Managers.
- Evaluate all Store and Regional General Manager staff performance and recommend salary adjustments within company guideline.
- Administer directions to achieve Regional compliance to operations directives review and recommend enhancement to any company-initiated program or task request including training and incentives representing the fields point of view to corporate.
- Recommend real estate opportunities policy and procedures changes visual and merchandise suggestions.
Provide leadership training and direction throughout the Region by:
- Knowledge of visual presentation techniques ability to interpret and achieve visual goals while tailoring them to fit the Stores sales floor configuration and space disciplined to maintain merchandising and stock processing standards. Interpret Store needs analyze and communicate assortment issues with Store Operations.
- Leading the Store and Region to meet its shortage goal and 100% staff compliance with loss prevention and safety procedures through awareness training and consistent action. Address and resolve all our loss prevention or safety situations.
- Setting priorities delegate and follow-up on all Store-related issues including personnel actions loss prevention issues and safety standards..
- Recruit select develop motivate and retain a successful Store and management team.
- Communicating effectively with customers associates managers outside contacts and corporate office.
- Making decisions concerning customer service merchandising and human resource issues.
- Analyzing business trends and complete Store budgeting procedures on a Region-wide level.
Does this sound like you
This might be you if you have the following skills and abilities...
- 10 years of transferable retail management and multi-location responsibility
- Travel and manage locations in the geographic area.
- Provide outstanding customer service deal with concerns or problems function as a role model and ensure sales are generated through customer satisfaction.
Who We Hire
Simply put we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities gender identities and expressions ages ethnicities sexual orientations veterans from every branch of military service and more. Here you can bring your whole self to work. Were committed to equal opportunity employment including veterans and people with disabilities.
This organization participates in E-Verify Employment Eligibility general MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .